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Horizontal Lines As Soon as Boot Up-HP Pavilion DV6

Last response: in Graphics & Displays
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December 19, 2012 11:37:02 PM

Hello,

As soon as I hit my power button to boot up, my laptop screen flashes with multicolored lines across the screen. Nothing I do, even taking the battery out, rebooting, NOTHING can get me to a normal screen. Replaced the LCD screen, still have the problem. Any ideas?
a c 560 U Graphics card
December 19, 2012 11:53:12 PM

The graphics is handled by the integrated graphics processor on the CPU.

If the laptop is still under warranty then get HP to fix it.
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a b U Graphics card
December 19, 2012 11:53:24 PM

As I recall, the DV6 and DV6000 series had a known issue involving the GPU heatsink coming loose, and would cause problems exactly like you're describing.

You can google "hp dv6 recall" to read up on things yourself.
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December 20, 2012 12:00:43 AM

I can't find the recall list at all to see if mine is on there.
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