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Wireless not working. Hardware Radio Switch Off..?

Tags:
  • Wireless
  • Connectivity
  • Switch
  • Wireless Networking
Last response: in Wireless Networking
January 29, 2012 6:04:35 AM

I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.

More about : wireless working hardware radio switch

January 29, 2012 6:06:19 AM

Sager NP2098
15.6" HD 16:9 WXGA Super Clear Ultra Bright Glossy LED Screen (1366x768)
Intel Core 2 Duo P8700 "Montevina" 2.53GHz w/ 3MB L2 Cache - 1066MHz FSB - 25watt
4,096MB DDR3 1066MHz Dual Channel Memory (2 SODIMMS) (Requires Vista 64-Bit to recognize Full 4GB)
2GB Intel Robson Turbo Memory II
512MB ATi Mobility Radeon HD4650
2X Blu-ray Read/8X DVDRW Super Multi Combo Drive
320GB 7200RPM (Serial-ATA II 300 - 16MB Cache)
Built-in Intel Wi-Fi Link 5100AGN - 802.11A/B/G/N Wireless LAN Module
Integrated Fingerprint Reader
Bluetooth EDR Card
Built in 2.0 Megapixel Camera
Internal 3-in-1 Card Reader (SD/MMC/MS)
Sound Blaster Compatible 3D Audio - Included
Full Range Auto Switching AC Adapter - Included
Smart Li-ion Battery (6-Cell)
Windows Vista Home Premium (64-Bit)
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January 29, 2012 7:33:06 AM

Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.



Been having the same sort of trouble, still havnt sorted it out , but I found whats causing the trouble, the default setting on your windows firewall stops home and work networks getting through the firewall,I,ve tried to remove the block but can,t, I.ve got up to the advanced settings bit, but cant find any mention of networks. perhaps you could try that, and let me know how to do it, as you seem a bit more au-fais with computers than I
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Related resources
January 29, 2012 7:41:52 AM

I don't think it's my firewall because I had this same problem when I was using Norton, and Windows Firewall was disabled. And now I have completely removed Norton, and temporarily turned of Windows Firewall manually, and the problem persists.
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January 30, 2012 4:30:53 PM

Any suggestions at all will help!? And if you need any more info just ask.
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February 6, 2012 7:59:03 PM

please help!
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March 11, 2013 1:23:26 PM

Any solution to this?

Only work around I have is to go to devmgmt.msc from Run and enable/disable the intel adapter under Network Adapters.
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August 23, 2013 10:59:48 PM

Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.


Goto: Control Panel\All Control Panel Items\Troubleshooting\Network and Internet
Right click network adapter and select "run as administrator"
Your problem should go away....
Was stuck with this problem for almost a day ....haven't found a satisfactory answer online.....running the network adapter diagnostic as administrator seems to be the key here...
Hope this helps you and the scores of others who are facing this problem....
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December 16, 2013 12:39:50 PM

Hi there,
My computer had the same problem and I have just managed to find a solution.
I pressed Fn+F2. [After hours spent over this issue I was quite disappointed to find such an easy solution]
Hope that can work for you as well.
Monia
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December 31, 2013 6:57:04 AM

The_Monia said:
Hi there,
My computer had the same problem and I have just managed to find a solution.
I pressed Fn+F2. [After hours spent over this issue I was quite disappointed to find such an easy solution]
Hope that can work for you as well.
Monia


Fn+F2 is for Mute/Unmute,how this helps... still tried and no help
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January 6, 2014 2:28:49 PM

Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.

same problem here, the hw switch is double checked (righ side of the front) it is switched on.
bios also checked, but system says the radio is switched of.
the windows trouble shooter also highlights the hw switch as a solution.

any idea maybe?
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March 30, 2014 1:27:10 AM

THIS should FIX it

http://h20566.www2.hp.com/portal/site/hpsc/template.PAG...
........................................................

donatsz said:
Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.

same problem here, the hw switch is double checked (righ side of the front) it is switched on.
bios also checked, but system says the radio is switched of.
the windows trouble shooter also highlights the hw switch as a solution.

any idea maybe?


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May 29, 2014 7:55:25 AM

Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.


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May 29, 2014 7:58:19 AM

WLAN AutoConfig is set to Automatic but will not start and produces this error... “Error 1083: The executable program that this service is configured to run in does not implement the service” In our example Wireless will not start and shows the radio is turned off…
1. Open Services.msc
2. Open the properties of the service (General Tab) that won’t start (WLAN AutoConfig)
3. Make a note of the last entry at the end of 'Path to executable' i.e. C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
4. In the registry navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost
5. In the right pane open the string that matches the Path to executable entry, (LocalSystemNetworkRestricted)
6. Then add the exact service name “Wlansvc” from the properties window; right click on the executable entry and select modify to add.
7. Close regedit and reboot. Now check if the service has started.
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June 25, 2014 12:53:33 AM

For my Toshiba Satellite P755 - I found this answer on Toshiba Forums - (and it worked for me - lost wireless connection twice, and went 3 months 'on the wire' before finally solving problem.)

Go to the folder on your c drive "Program files\Toshiba\TBS. Then scroll down the list of program files and double click on the file named TBSWireless.exe and hey presto, the wireless communication will turn on (Amber Light will come on on the front bottom right panel of the computer). From now on the FN-F8 Key combination will turn it on and off.
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August 10, 2014 2:02:58 AM

Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.


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August 10, 2014 2:06:01 AM

Its easy, just use the fungsional button + one of the f button with a connect icon, mine is fn+f3 others have different...
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September 16, 2014 5:08:18 PM

Same Problem. WIFI couldn't be started using any of the usual steps. Looked at all the usual suspects. The Intel diagnostics "Manual Diagnostics Tool" failed on "Radio Test". I had a "Intel Centrino Advanced-N 6200 AGN" on a Lenovo laptop.

Solution: Control Panel -> Network and Internet -> under "Lenovo's Internet Connection" I chose "Turn radios on/off". This tool claimed the radio was off and when I clicked "Power ON" the WIFI system started working properly.

No idea how this software feature got turned off on my Intel WIFI service. This is different than the physical switch that exists to turn off all radios

My FN-F2 and FN-F3 did not load anything useful.
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October 6, 2014 10:55:07 AM

Guys, this also happened to me. I was ready to throw my laptop through the wall when I noticed the connection button lit up between my keyboard and screen. I'm not the most tech guy but it looks like an inside down thermometer with a signal. Push it. Worked for me
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November 7, 2014 9:03:38 PM

Jaichander Ramesh said:
Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.


Goto: Control Panel\All Control Panel Items\Troubleshooting\Network and Internet
Right click network adapter and select "run as administrator"
Your problem should go away....
Was stuck with this problem for almost a day ....haven't found a satisfactory answer online.....running the network adapter diagnostic as administrator seems to be the key here...
Hope this helps you and the scores of others who are facing this problem....






perfect fix, thank you
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November 14, 2014 11:54:33 AM

Jaichander Ramesh said:
Stevemail4210 said:
I am unable to connect to the internet wirelessly. The ethernet cable works just fine. When I run network diagnostics it says to turn the wireless capability on. I am able to connect using other devices, (psp, xbox 360) The switch and light on my laptop is turned on. When I press Fn-F2 (wireless capability) buttons, nothing happens. Intel My WiFi Utility says hardware radio switch off. And a program i downloaded from Intel's website: Wireless Select Switch, says bluetooth and wireless LAN are disabled. The network adapter in my laptop is Intel WiFi Link 5100AGN, and the drivers are up to date. I have also tried rolling back the drivers, System Restore, Setting the BIOS to default, and uninstalling the drivers, restarting, then reinstalling the driver... Please help! REDACTED - SS is my email, you can contact me directly or on this site.


Goto: Control Panel\All Control Panel Items\Troubleshooting\Network and Internet
Right click network adapter and select "run as administrator"
Your problem should go away....
Was stuck with this problem for almost a day ....haven't found a satisfactory answer online.....running the network adapter diagnostic as administrator seems to be the key here...
Hope this helps you and the scores of others who are facing this problem....


Thank you! Worked well!
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March 11, 2015 6:13:17 AM

I was having a problem with my mouse pad causing the cursor to jump around when typing an email or most any text. I read someplace that you can disable the mouse pad by pressing fn and F2 or F3. I did that on my wife's computer and it disabled the mouse pad. However on mine it not only disabled the mouse pad on mine but also the wireless adaptor. It was when I read the suggestions here, that I then re-hit my fn and F2 and the wireless started working again. All of this is to say that both our computers were bought at the same time with Windows 7 from Dell, but those commands are set up slightly different between the two computers. I am not smart enough to make them match but thanks to these suggestions both our problems are solved. Well at least until we get another update from MS.
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March 11, 2015 7:52:16 AM

Keep in mind also, that some computers put the option to disable the wifi and bluetooth antennas in the BIOS as well as on a function button. If your function key / wireless button isn't doing the trick, and "wireless hardware switch is off" is your problem, check the outside casing for any toggle, if none are found, the next place to look is in the BIOS.
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March 19, 2015 4:24:35 PM

My computer was doing the same thing today. Took it to work, and people got their hands on it. I figured someone had accidentally hit a button, but I didn't know what button. Luckily, I saw these suggestions. F2 didn't work for me, but I kept pressing function keys, determined to find out which was for wifi. I have a Gateway, and F4 worked for me. Immediately I saw my computer trying to connect..... And what do you know? Wifi is back baby. Thank you guys for all your input.
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April 13, 2015 4:50:47 PM

If you have a Sony VAIO with Windows 7, you can go to the start menu and in the search field, type in: vaio control center. Scroll down past all of the folders until you see the VAIO Control Center application. Run it and select the Network Connections tab from the left side of the window. VAIO Smart Network should drop down and be highlighted. Toward the lower right, click the Advanced button and there is a small window that opens with a wi-fi on/off switch. Turn it to on and you're done. While this specific set of instructions will only work on this type of computer, rest assured, unless you have a radio switch that is physically broken on the inside, there is a software setting, not in control panel or network diagnostics, but in Program Files (x86), that you CAN find if you look for it. Just go to Computer, Local Disk (C: ), Program Files (x86), and from there, my computer is a Sony, so I click Sony and a great deal of VAIO system apps and tools are within that folder, but I imagine you could find a similar folder that says HP or Dell or whatever model of laptop that you are trying to fix.
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April 21, 2015 12:00:46 AM

Oh man, Fn+F8 did the magic. This key combination might not work for all. Check which F key had "wireless sign". Then try with Fn+ 'your Fkey from top row'.

You have to hold it and see the different options it gives. You may want to minimize(Windows+D) all the open windows first so that you can see the options. Then make sure you switched to the ON. That's all you need. Enjoy!!
~Timsina
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May 19, 2015 12:37:34 PM

hi
Got the same problem.
Resolved by WiFi Health Advisor tool

Start -> in search field drop wifi , and it should find it

Or run it explicitly from:

C:\Drivers\WLAN\WiFiHA.exe

Then after 1-st (or 2-nd) step its asked me to allow to reinstall adapters
Im agreed after reinstall done its became to work properly
Note , its reset your existed wireless connection definitions.
So record WiFi name and password before you run it
tnx
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August 21, 2015 5:00:28 AM

I have a brand new (refurbished) Dell Latitude 3340. I replaced the HDD with a blank SDD and performed a clean install of Windows 7 from the Dell disk. It didn't have drivers so I downloaded them all from Dell using the service tag #. I could/did turn off/on the wireless using the Fn-PrntScrn combo after initial installation. However, soon thereafter (minutes) the wifi died and there was no network connection. Troubleshooter said the hardware switch was off, but there is no hardware switch.

I uninstalled wifi drivers and re-installed them to no avail.

My wifi would be on (the light showed it was active) briefly during boot up but by the time I got to the logon screen it would turn off by itself. Needless to say, I had not tried turning it off by hitting Fn-PrntScrn. Super frustrating. Wondered if the Intel Proset driver was looking for something on the HDD that wasn't on the SDD.

Leaving the laptop overnight, wifi would work for about 5 minutes after initial boot up.

FINALLY, after much anguish, I believe I have found a solution (though it seems that only time will tell): F2 during boot up to get into setup. Look under Power Management and Wireless Radio Control. Unclick the Enable boxes so that plugging in an Ethernet cable will NOT turn off the radio (not that I had plugged in a cable at all) and then boot up. Wireless light stays on, even responds on and off with Fn-PrntScrn like it is supposed to!

I hope this complex balance between hardware (Intel WLAN radio, motherboard), BIOS (updated to A08, so there were 7 prior versions?), OS (MSW7pro), drivers (from Intel on Dell site), etc. will keep working. How did life get so complicated and finicky?
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November 29, 2015 3:28:01 PM

jimdenver said:
WLAN AutoConfig is set to Automatic but will not start and produces this error... “Error 1083: The executable program that this service is configured to run in does not implement the service” In our example Wireless will not start and shows the radio is turned off…
1. Open Services.msc
2. Open the properties of the service (General Tab) that won’t start (WLAN AutoConfig)
3. Make a note of the last entry at the end of 'Path to executable' i.e. C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
4. In the registry navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost
5. In the right pane open the string that matches the Path to executable entry, (LocalSystemNetworkRestricted)
6. Then add the exact service name “Wlansvc” from the properties window; right click on the executable entry and select modify to add.
7. Close regedit and reboot. Now check if the service has started.



----------
Toshiba Satellite A665 / Intel Centrino Wireless N6200 abg / Windows 10


When adding the service name make sure you enter it EXACTLY as it is in named services.msc
Ex: WlanSvc instead of Wlansvc

I modified the key, rebooted & the wireless worked once I pushed the wireless radio button on the keyboard


Thanks JimDenver
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December 4, 2015 10:32:24 AM

DTKent said:
For my Toshiba Satellite P755 - I found this answer on Toshiba Forums - (and it worked for me - lost wireless connection twice, and went 3 months 'on the wire' before finally solving problem.)

Go to the folder on your c drive "Program files\Toshiba\TBS. Then scroll down the list of program files and double click on the file named TBSWireless.exe and hey presto, the wireless communication will turn on (Amber Light will come on on the front bottom right panel of the computer). From now on the FN-F8 Key combination will turn it on and off.


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December 4, 2015 10:35:37 AM

DTKent said:
For my Toshiba Satellite P755 - I found this answer on Toshiba Forums - (and it worked for me - lost wireless connection twice, and went 3 months 'on the wire' before finally solving problem.)

Go to the folder on your c drive "Program files\Toshiba\TBS. Then scroll down the list of program files and double click on the file named TBSWireless.exe and hey presto, the wireless communication will turn on (Amber Light will come on on the front bottom right panel of the computer). From now on the FN-F8 Key combination will turn it on and off. DTKent's answer,

I had problem for a couple of weeks and tried many things. This worked immediately. Thanks DTKent.
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April 26, 2016 1:03:53 AM

Stevemail4210 said:
Sager NP2098
15.6" HD 16:9 WXGA Super Clear Ultra Bright Glossy LED Screen (1366x768)
Intel Core 2 Duo P8700 "Montevina" 2.53GHz w/ 3MB L2 Cache - 1066MHz FSB - 25watt
4,096MB DDR3 1066MHz Dual Channel Memory (2 SODIMMS) (Requires Vista 64-Bit to recognize Full 4GB)
2GB Intel Robson Turbo Memory II
512MB ATi Mobility Radeon HD4650
2X Blu-ray Read/8X DVDRW Super Multi Combo Drive
320GB 7200RPM (Serial-ATA II 300 - 16MB Cache)
Built-in Intel Wi-Fi Link 5100AGN - 802.11A/B/G/N Wireless LAN Module
Integrated Fingerprint Reader
Bluetooth EDR Card
Built in 2.0 Megapixel Camera
Internal 3-in-1 Card Reader (SD/MMC/MS)
Sound Blaster Compatible 3D Audio - Included
Full Range Auto Switching AC Adapter - Included
Smart Li-ion Battery (6-Cell)
Windows Vista Home Premium (64-Bit)


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May 7, 2016 7:53:28 AM

The_Monia said:
Hi there,
My computer had the same problem and I have just managed to find a solution.
I pressed Fn+F2. [After hours spent over this issue I was quite disappointed to find such an easy solution]
Hope that can work for you as well.
Monia

Solution provided by Monia helped me as well. I had been struggling for weeks. Clicking Fn+F2 worked like charm. Now wireless radio is ON and i am connected to wireless. Thanks Monia for sharing the solution.

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