Sign in with
Sign up | Sign in
Your question

Computer help please?!

Last response: in Graphics & Displays
Share
December 27, 2012 10:27:55 AM

Hi i have had a custom built computer for 2 years now and recently i am having problems playing pc games. When i am playing games randomly it would either go to white screen, black screen, lag, or go to the desktop, this is very annoying. Usually a message comes up saying
"Display driver NVIDIA windows kernel mode driver version 310.10 stopped responding and has successfully recovered"

The PC games this problem has occurred is;
Skyrim
Age of empires 3
Half life 2
All total war series (expect medieval 2)
Company of heroes

I have left all the information i have collected and any help will be greatly appreciated!

------------------
System Information
------------------
Time of this report: 12/22/2012, 17:33:42
Machine name: KIERAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/24/09 16:25:09 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 2298MB used, 5889MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTS 450
Manufacturer: NVIDIA
Chip type: GeForce GTS 450
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DC4&SUBSYS_080110B0&REV_A1
Display Memory: 2769 MB
Dedicated Memory: 978 MB
Shared Memory: 1791 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP vs17
Monitor Id: HWP2647
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.0697 (English)
Driver Version: 9.18.13.697
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/2/2012 22:21:00, 18252136 bytes

More about : computer

a b U Graphics card
December 27, 2012 10:40:11 AM

First suspect would be overheating.
Download Hardware monitor and run it in the background to monitor temps. Play your game until it errors and report back the max temps for CPU and GPU .
December 27, 2012 10:56:02 AM

Here are the results

Temperatures
CPU Core 1 - Value(°C) = 46, Max Value(°C) = 51
CPU Core 2 - Value(°C) = 39, Max Value(°C) = 42
CPU Core 3 - Value(°C) = 43, Max Value(°C) = 49
CPU Core 4 - Value(°C) = 39, Max Value(°C) = 45
GPU Core - Value(°C)= 69, Max Value(°C) = 74

I am assuming that the max value is what the temperatures were at when the driver stopped working. the value decreased because it took me about 30 secs to a min to get the results.

Thanks KH
Related resources
a b U Graphics card
December 27, 2012 11:06:37 AM

Update to 310.70 version.
December 27, 2012 11:16:51 AM

I have just done that and still no fix

Thanks KH
a b U Graphics card
December 27, 2012 11:20:01 AM

Happens with lots of People here.
Same with AMD Drivers.

I guess it is a Problem caused by the OS.
Try Reinstalling, this time Clean Install.
December 27, 2012 11:36:21 AM

I just did a clean install then and the game i went on still lagged and went to a white screen.

Thanks KH
!