My new acer aspire 5750g laptop dvd-rw drive doesnt work

[paulb_88]

Hello,
I have a new acer aspire 5750g The dvd-rw does not work ive tried games, music cds nothing works, I can hear it spinning but that all nothing appears on the screen

Pls help

 

[ksiemb]

Hello,
I have a new acer aspire 5750g The dvd-rw does not work ive tried games, music cds nothing works, I can hear it spinning but that all nothing appears on the screen

Pls help

Look in device manager for error.
If not software error, take it back while warranty still in effect.