Win7 PC crashes while playing

[Spiro88]

Hello! My problem is that while I am playing pc games, it often crashes to the desktop or opens up a BSOD, mostly about irql_not_less_or_equal and system_service_exception. I have a pc and it's graphics card(ATI Radeon HD 5570) was inflicted with a power shortage problem so I can't run my pc with it plugged. So before I knew that the graphics card was the problem, I accidentally bent one of the CPU pins but still I plugged it and until now my pc works fine unless I play pc games(AC3, CODBO2), so I got my graphics card replaced with an AMD Radeon HD 6570. My pc still crashes so I don't know if the problem is with the graphics card or the cpu. Here's an html doc. that specifies my system information:
http://www.mediafire.com/?bst6g0dnm06edkx

 

[muppetlol]

Wouldn't want to download a file off mediafire. Just list the error message number from BSOD here, the one with the 000000xxx00 something like that.

 

[Spiro88]

how do i get the code? I mean, it automatically restarts after I see the BSOD.

 

[Unknowngama]

Hello! My problem is that while I am playing pc games, it often crashes to the desktop or opens up a BSOD, mostly about irql_not_less_or_equal and system_service_exception. I have a pc and it's graphics card(ATI Radeon HD 5570) was inflicted with a power shortage problem so I can't run my pc with it plugged. So before I knew that the graphics card was the problem, I accidentally bent one of the CPU pins but still I plugged it and until now my pc works fine unless I play pc games(AC3, CODBO2), so I got my graphics card replaced with an AMD Radeon HD 6570. My pc still crashes so I don't know if the problem is with the graphics card or the cpu. Here's an html doc. that specifies my system information:
http://www.mediafire.com/?bst6g0dnm06edkx

It's probably an outdated driver. If you installed the driver from a cd, then it's most likely that the driver on that cd is outdated. Just go to Radeon's website and download the driver for your specific graphics. If that does not fix the problem, then return your CPU with the warranty that comes with the CPU. Also, what CPU is it?

 

[muppetlol]

how do i get the code? I mean, it automatically restarts after I see the BSOD.

This will help you with stopping the BSOD from restarting your computer : http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

Try to get another BSOD after that and take a paper or something to write down the code(Not the whole page of stuff). Then post here with the code and everyone will be able to help you specifically cause it narrow down to only 1 solution for that problem.

 

[Spiro88]

It's probably an outdated driver. If you installed the driver from a cd, then it's most likely that the driver on that cd is outdated. Just go to Radeon's website and download the driver for your specific graphics. If that does not fix the problem, then return your CPU with the warranty that comes with the CPU. Also, what CPU is it?

I already updated the drivers using DriverScanner. My CPU is an AMD Phenom II X2 555. Thanks for your reply

 

[Spiro88]

@muppetlol
Thank you also for your reply. Wait till I get the code...

@unknowngama
My CPU's warranty is void already..

 

[Spiro88]

This will help you with stopping the BSOD from restarting your computer : http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

Try to get another BSOD after that and take a paper or something to write down the code(Not the whole page of stuff). Then post here with the code and everyone will be able to help you specifically cause it narrow down to only 1 solution for that problem.

Well, it seems that I only seldomly get the BSOD, after I used TuneUp Utilities to DiskClean and Defrag Local Disk C, before I started this thread. I tried using Event Viewer, here's a log while playing AC3 then it crashed. Still crashes often 'bout 20 mins.

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-01-01T19:12:17.000000000Z

EventRecordID 87084

Channel Application

Computer PauloSyrel-PC

Security


- EventData

AC3SP.exe
0.0.0.0
509d6d53
unknown
0.0.0.0
00000000
c0000005
27d7fed0
1388
01cde8510b95aaec
D:\AC3\AC3SP.exe
unknown
28429bc4-5447-11e2-9c42-f46d04dda7f0

 

[Spiro88]

ok, so the cpu pins arent bent so but i think i need to put some thermal paste so i think we'll leave the cpu and focus on getting the code