My computer screen randomly goes blank

G

Guest

Guest
Hello
everytime im on my computer after about every 15 minutes my screen just goes blank randomly and i have 2 restart it
,why is this
I have a new hp computer for about a week now and it does this everyday but today its more often,its REALLy annoying can someone please help me solve this??...! thanku
 

daship

Distinguished
If it happens during use, get a replacement as it should be under warranty. If it does it at idle it sounds like a sleep mode issue, just dont let it sleep anymore. You can change sleep setting from the screen saver option window.

A week old you should be able to exchange/ refund at the store you bought it from