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ATi Mobility HD 5850 DX11 problem

  • Graphics Cards
  • GPUs
  • Mobility
  • Graphics
Last response: in Graphics & Displays
December 30, 2012 9:08:44 PM

Hello everyone, I seem to have a bit of a problem running DX11 on my laptop, which has a HD5850 GPU that is supposed to support DX11. However when I play Blacklight Retribution, I get loads of white pixels everywhere, like this guy is getting

However when I turn DX11 off, it works fine, but I wonder if this is something I can fix, I've updated the GPU driver, but to no avail. So I dunno what to do next. Any suggestions?

More about : ati mobility 5850 dx11 problem

a c 234 U Graphics card
December 30, 2012 10:32:33 PM

How hot is your GPU getting when gaming? Pixelation is usually a sign of heat and/or power issues. Could also be drivers. Are your drivers current?
a b U Graphics card
December 30, 2012 10:49:22 PM

Hi :) 

From memory the first ATI Radeon to be able to run DX11 was the 5870....

Thats your problem I suspect...

All the best Brett :) 
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December 30, 2012 11:27:56 PM

The 5850 is on the list of DX11 cards, the 5550 was the first ATi card.


When playing Planetside 2 on medium/high it usually tops around 80-84C and when playing BF3 on medium/high settins I've seen it reach 86C. However in none of these games have I seen any graphical artifacts, they run great, which is why i'm surprised at how poor it runs Blacklight with DX11.
December 31, 2012 12:52:02 AM

I'm a bit lost when it comes to ATi cards, do I only need to install CCC for the latest driver? If so, then I have it. But if I need to install something else, then I probably don't
a c 234 U Graphics card
December 31, 2012 12:54:52 AM

Yep, you install Catalyst. What version are you running?
December 31, 2012 12:58:33 AM

a c 234 U Graphics card
December 31, 2012 1:30:25 AM

Are you overclocking your GPU at all?
December 31, 2012 1:56:24 AM

Not at all
a c 234 U Graphics card
December 31, 2012 2:05:08 AM

Are you using the most updated version of Blacklight Retribution? Have you looked through the game's forums?

Could just be a buggy game (I think it is technically still in beta).
December 31, 2012 2:51:51 AM

I installed it today so I'd expect, yes.

I checked on my desktop (Has a Geforce GTX 680) and it has no issues running it with DX11. However I'm on the road most days so I primarily use my laptop for gaming, so this glitch is quite annoying, when the laptop should run it without incident.

The model of my laptop (If that matters) is a HP Envy 17 i7 1.60Ghz with turbo boost to 2.80Ghz, 8GB RAM, 2x 500GB and of course the GPU. And while it does get hot, I've never had any overheating issues.