So I think the card is not functioning. Run CPUz or use aida64 to see it your hardware is even detected. If it is not detected then contact your laptop retailer or company whatever because it is a new laptop.
I just run CPUZ and it detected the radion without any details and also the intel.
I also used GPUz and it detected both graphics, the Radion seems there with all details, but I noticed the multi gpu is disabled on the intel ! is it normal?