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Computer lockups while playing certain games.

Last response: in Graphics & Displays
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January 2, 2013 11:42:27 PM

GPU is ATI Radeon HD 4670,
OS Windows 7
Motherboard: Acer EM61SM/EM61PM


IMPORTANT UPDATE: GPU works fine even on higher game settings in my brother's computer

I have had this frustrating problem for a while now and after countless weeks of troubleshootig and internet surfing similar people problems and fixes Im still having this problem.

Basically my computer freezes while running certain games (Starcraft 2 and Heroes of Newerth to be specific) yet runs Diablo 3 flawlessly with no problems.

The freezes usually happen like this : randomly screen freezes for a handful of seconds > screen goes black for handful of seconds > game resumes were it left off. The longer the game survives without crashing the more consistent the freeze ups happen to the point were it will just spam freeze over and over and eventually just a permanent black screen forcing me to reboot computer.

On other less frequent occasions the screen will suddenly just die, sometimes goes straight black and sometimes goes black/gray stripes, green stripes even orange stripes once in these cases the keyboard does not respond and I have to hold the power button and reboot.

The audio still plays normally while the freeze ups happen, only once did I hear sound hiccups. Keyboard is also responsive during (caps lock light works on and off etc). However when the entire computer freezes the keyboard is no longer responsive, audio is gone and ctrl+alt+delete wont work.

I've tried very very many different things to try and fix this and so far nothing has
I've updated all drivers including display drivers, mobo drivers, audio drivers etc
I've fully uninstalled and removed all ATI for a clean reinstall.
I ran the memory check with 0 issues found.
I scanned for hard disk errors with 0 issues found.
Did a clean install Windows 7+reformat
Cleaned computer of dust etc (Diablo works fine when GPU is at 90c, SC dosnt get that high ever and crashes still)

Before I reformatted my computer after the lock ups that didnt perma freeze computer I would get a "Display driver AMD has stopped responding and has recovered" error message at the bottom left of my screen however after the reformat I'm not given any error messages at all.

I've only had this video card for 2.5 or so years now so I don't believe its on the way out since it runs Diablo 3 perfectly fine.

All graphic settings in SC2 are set to low as well.

If anyone has any remedies or suggestions to fix this problem I would GREATLY appreciate it, thanks for your time.
January 3, 2013 3:15:08 AM

Some games crash at specific locations on specific cards(specially the old cards). Try to disable AA on the games. Worked for me on black ops 2. Your card is slow but since you are gaming with low settings that shouldnot be a problem.
January 3, 2013 5:24:55 AM

I would recommend you to Monitor temps during those areas.
4000 series is known to run hot.

I'm sure that the card is going above its limit of temps.
High Temps make the GPUs to crash (Lockup).
Related resources
January 3, 2013 9:46:47 PM

As i said in my post, During Starcraft 2 my GPU goes no higher than 72c and is the one crashing. Diablo on the other hand that goes a little over 70c. Its also not in specific areas that the game locks up it just randomly happens during game play whether its 3 minutes into a match or 10.

Also an update: Me and my brother swapped video cards. Mine worked fine in his with 0 crashes AND he ran it on high settings compared to my low settings. His card that I used was a Radeon x1600. I ran starcraft for around 10 minutes and then suddenly my monitor went into standby and my keyboard and mouse acted as if they wernt connected so I rebooted and the monitor was still stuck on standby. Rebooted again and it worked fine for a little while and then the screen went to standby again.

And heres my dxdiag information incase it's of use to anybody.

------------------
System Information
------------------
Time of this report: 12/29/2012, 11:43:59
Machine name: RICHARD-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire E380
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3584MB RAM
Page File: 1144MB used, 6021MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4600 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9490)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9490&SUBSYS_22681787&REV_00
Display Memory: 2553 MB
Dedicated Memory: 1017 MB
Shared Memory: 1535 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: W2061
Monitor Id: GSM4EA2
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1129 (English)
Driver Version: 8.970.100.3000
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/3/2012 22:27:08, 918528 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D7D0-11CF-5E70-6202BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9490
SubSys ID: 0x22681787
Revision ID: 0x0000
Driver Strong Name: oem5.inf:ATI.Mfg.NTx86.6.1:ati2mtag_R7X:8.970.100.3000:p ci\ven_1002&dev_9490
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1019E619&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 02:00:21, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1019E619&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 02:00:21, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 02:00:21, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 02:00:21, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Aux (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 02:00:21, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0111
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0111
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0111
FF Driver: n/a

Device Name: IR Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x147A, 0xE00D
FF Driver: n/a

Device Name: IR Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x147A, 0xE00D
FF Driver: n/a

Device Name: IR Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x147A, 0xE00D
FF Driver: n/a

Device Name: IR Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x147A, 0xE00D
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/24/2011 18:58:37, 258560 bytes
| Driver: usbd.sys, 3/24/2011 18:57:53, 5888 bytes
|
+-+ USB Input Device
| | Vendor/Product ID: 0x147A, 0xE00D
| | Location: Port_#0009.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 11/20/2010 01:59:38, 24064 bytes
| | Driver: hidclass.sys, 11/20/2010 01:59:38, 55808 bytes
| | Driver: hidparse.sys, 7/13/2009 15:51:00, 25728 bytes
| |
| +-+ HID-compliant device
| | | Vendor/Product ID: 0x147A, 0xE00D
| | | Matching Device ID: hid_device
| | |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x147A, 0xE00D
| | | Matching Device ID: hid_device_up:000c_u:0001
| | |
| +-+ HID-compliant device
| | | Vendor/Product ID: 0x147A, 0xE00D
| | | Matching Device ID: hid_device
| | |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x147A, 0xE00D
| | | Matching Device ID: hid_device_up:000c_u:0001
| | |
| +-+ HID Keyboard Device
| | | Vendor/Product ID: 0x147A, 0xE00D
| | | Matching Device ID: hid_device_system_keyboard
| | | Service: kbdhid
| | | Driver: kbdhid.sys, 11/20/2010 01:50:10, 28160 bytes
| | | Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 01:50:10, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04F2, 0x0111
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 01:50:10, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 15:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 15:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 04:30:12, 53120 bytes
| Driver: sermouse.sys, 7/13/2009 15:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 143.0 GB
Total Space: 238.5 GB
File System: NTFS
Model: HDT72252 5DLA380 SCSI Disk Device

Drive: D:
Model: HL-DT-ST DVD-RW_GSA-H41N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 00:38:10, 108544 bytes

--------------
System Devices
--------------
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_26011019&REV_A2\3&2411E6FE&1&0A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&2411E6FE&1&60
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:30:06, 153984 bytes

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_CB8410DE&REV_A1\3&2411E6FE&1&20
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:30:06, 153984 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&2411E6FE&1&58
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:30:06, 153984 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA381787&REV_00\4&30132929&0&0148
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 01:59:29, 108544 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_26011019&REV_A3\3&2411E6FE&1&11
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:58, 43008 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&2411E6FE&1&48
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:30:06, 153984 bytes

Name: ATI Radeon HD 4600 Series
Device ID: PCI\VEN_1002&DEV_9490&SUBSYS_22681787&REV_00\4&30132929&0&0048
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1248 (English), 7/3/2012 22:58:12, 10070016 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 7/3/2012 21:09:10, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6264 (English), 7/3/2012 21:10:30, 290304 bytes
Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0911 (English), 7/3/2012 21:35:14, 6245888 bytes
Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0359 (English), 7/3/2012 21:28:52, 4749312 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 7/3/2012 22:19:24, 163840 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 3/6/2012 09:59:32, 618823 bytes
Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 7/3/2012 21:11:38, 56832 bytes
Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 7/3/2012 21:11:38, 56832 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1104 (English), 7/3/2012 21:11:28, 364544 bytes
Driver: C:\Windows\system32\atiumdva.cap, 7/3/2012 21:27:30, 2852480 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 7/3/2012 22:19:14, 20992 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 7/3/2012 22:27:18, 159744 bytes
Driver: C:\Windows\system32\atiumdmv.dll, 7.14.0010.0184 (English), 7/3/2012 21:36:14, 1960960 bytes
Driver: C:\Windows\system32\ativvsva.dat, 7/3/2012 21:27:30, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 7/3/2012 21:27:30, 204952 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1122 (English), 7/3/2012 22:20:42, 217088 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1122 (English), 7/3/2012 22:21:18, 453632 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 7/3/2012 22:19:06, 43520 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4568.2453 (English), 7/3/2012 22:21:46, 442368 bytes
Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.11653 (English), 7/3/2012 22:35:46, 19586048 bytes
Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1734 (English), 7/3/2012 20:59:40, 13402112 bytes
Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1734 (English), 7/3/2012 21:04:28, 46080 bytes
Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1734 (English), 7/3/2012 21:04:18, 44544 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 14:06:16, 3917 bytes
Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6264 (English), 7/3/2012 21:09:42, 32768 bytes
Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6264 (English), 7/3/2012 21:11:04, 33280 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6264 (English), 7/3/2012 21:11:16, 14848 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 21:35:30, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 7/3/2012 22:28:20, 246000 bytes
Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0436 (English), 7/3/2012 22:18:18, 6811648 bytes
Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6264 (English), 7/3/2012 21:09:56, 42496 bytes
Driver: C:\Windows\atiogl.xml, 3/28/2012 14:45:32, 38177 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 15:34:20, 45056 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 18:32:08, 294912 bytes
Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1129 (English), 7/3/2012 22:27:08, 918528 bytes
Driver: C:\Windows\system32\coinst_8.97.100.3.dll, 1.00.0004.0005 (English), 7/3/2012 21:36:22, 58368 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_26011019&REV_A3\3&2411E6FE&1&10
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:58, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_26011019&REV_A2\3&2411E6FE&1&08
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 17:20:43, 13888 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_A88D1019&REV_A2\3&2411E6FE&1&28
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 01:59:29, 108544 bytes

Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_80561019&REV_00\4&9418CF&0&4820
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 02:01:12, 164864 bytes

Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_80561019&REV_12\4&20FF9B91&0&0058
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_26011019&REV_A2\3&2411E6FE&1&30
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 17:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 17:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 17:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 04:29:12, 132992 bytes

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_26011019&REV_A2\3&2411E6FE&1&41
Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0018 (English), 3/10/2011 21:39:00, 143744 bytes

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_26011019&REV_A2\3&2411E6FE&1&09
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_26011019&REV_A2\3&2411E6FE&1&40
Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0018 (English), 3/10/2011 21:39:00, 143744 bytes

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_26011019&REV_A1\3&2411E6FE&1&00
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.20704
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.05.0000.20704
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20704
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.20704
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20704
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.20704
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.20704
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.20704
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20704
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
Aux (High Definition Audio Devi,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
January 4, 2013 12:18:16 AM

Rchard said:
GPU is ATI Radeon HD 4670,OS: Windows 7. if any other comp specs or a dx diag is needed let me know


I have had this frustrating problem for a while now and after countless weeks of troubleshootig and internet surfing similar people problems and fixes Im still having this problem.

Basically my computer freezes while running certain games (Starcraft 2 and Heroes of Newerth to be specific) yet runs Diablo 3 flawlessly with no problems.

The freezes usually happen like this : randomly screen freezes for a handful of seconds > screen goes black for handful of seconds > game resumes were it left off. The longer the game survives without crashing the more consistent the freeze ups happen to the point were it will just spam freeze over and over and eventually just a permanent black screen forcing me to reboot computer.

On other less frequent occasions the screen will suddenly just die, sometimes goes straight black and sometimes goes black/gray stripes, green stripes even orange stripes once in these cases the keyboard does not respond and I have to hold the power button and reboot.

The audio still plays normally while the freeze ups happen, only once did I hear sound hiccups. Keyboard is also responsive during (caps lock light works on and off etc). However when the entire computer freezes the keyboard is no longer responsive, audio is gone and ctrl+alt+delete wont work.

I've tried very very many different things to try and fix this and so far nothing has
I've updated all drivers including display drivers, mobo drivers, audio drivers etc
I've fully uninstalled and removed all ATI for a clean reinstall.
I ran the memory check with 0 issues found.
I scanned for hard disk errors with 0 issues found.
Did a clean install Windows 7+reformat
Cleaned computer of dust etc (Diablo works fine when GPU is at 90c, SC dosnt get that high ever and crashes still)

Before I reformatted my computer after the lock ups that didnt perma freeze computer I would get a "Display driver AMD has stopped responding and has recovered" error message at the bottom left of my screen however after the reformat I'm not given any error messages at all.

I've only had this video card for 2.5 or so years now so I don't believe its on the way out since it runs Diablo 3 perfectly fine.

All graphic settings in SC2 are set to low as well.

If anyone has any remedies or suggestions to fix this problem I would GREATLY appreciate it, thanks for your time.


So anyhow, what motherboard is it? Just tell me in 5000 words or less...

You should have listed all your hardware! Always list the hardware!
But, the basic thing is:
One thing is to make sure that the priority of the task is highest; there maybe other processes running that have priority over the task.
Including for instance security programs and antivirus. The latest of which have gaming / media modes.
If there is not a gaming / media mode on the security try turning it OFF. Now test it with the security turned off. Multiple mismatched security programs can cause conflicts.
“Free” security downloaded from the internet can cause lots of problems…
If you install “free” security from the internet, or downloaded multiple “free” tools and security, expect very poor performance! These types of downloads are just a load of junk. AVOID AVOID AVOID!
There is NO “free” tool that you need, to make windows run correctly. These “free” tools are a scam.

Another good thing is to eliminate as many unused / junk / UN-needed applications.
Try to get rid of resource hog, un needed / unnecessary applications.
turn off the screen saver
Go into the power profiles,
set standby, hibernate and sleep to OFF
leave the monitor standby ON, that's OK (maybe not, try OFF)
Set the Hard Drive standby to NEVER
Set system Performance to MAXIMUM, not "quiet mode."

Open the bios set up and make sure "cool and quiet" is OFF. (AMD)
There may be a performance setting in the bios setup you have...make sure it's cranked up to max.
in the bios, see that the allocation for video, if available, is maxed.

Now open the hardware manager profiles...
click start
click computer
click system properties
click device manager
double click on mice and other pointing devices
right click on HID compliant mouse
left click on properties
click on the power management tab
UN-check the box that says: "allow the computer to turn off this device to save power." (there is now NO check mark in this box)
click OK

Now repeat this procedure for all mice, monitors, keyboards, and ALL USB ports on the device manager list.

You must open ALL the devices one at a time, as above, and turn off the power saver, for each device.
January 4, 2013 1:16:45 AM

My motherboard is an Acer EM61SM/EM61PM.

Since I did a reformat I have very little programs installed atm. Only antivirus software I have is Microsoft Security Essentials.

All "allow the computer to turn off this device to save power" are already unchecked.

Screensaver is off, cant find were to turn off standby, hibernate, sleep or hard drive standby as well as system performance. Also don't know how to open the bios setup.

January 4, 2013 3:21:45 PM

Rchard said:
My motherboard is an Acer EM61SM/EM61PM.

Since I did a reformat I have very little programs installed atm. Only antivirus software I have is Microsoft Security Essentials.

All "allow the computer to turn off this device to save power" are already unchecked.

Screensaver is off, cant find were to turn off standby, hibernate, sleep or hard drive standby as well as system performance. Also don't know how to open the bios setup.


The power profiles is where you can set the hibernate, standby, drive , etc...
Bios set up:
The manual for the motherboard shows how to get into the bios set up. This is different, according to the manufacturer.
Download the entire manual from the manufacturers website. Find out how to open the bios setup.
Turn off the "cool and quiet" in the bios set up. Exit and save changes.
The cool and quiet has caused nothing but problems. Turn it OFF.
January 4, 2013 9:44:31 PM

Also just an update, I tried putting in a different video card (Radeon x1600) and from the second I turn my computer on my screen is in standby mode. The keyboard and mouse have their lights on and toggling caps lock on and off works but my screens light flashes on and off as if its in standby mode.

Also heres a link to my computer specs
http://support.acer.com/acerpanam/desktop/0000/Acer/Asp...
!