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New Build; random restarting, freezing, crashing; help?

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  • Systems
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February 19, 2013 9:14:02 PM

Hello, Toms.

I recently assembled a computer for gaming, but it keeps randomly restarting, randomly freezing, and that such.

I have tried most every solution I have been able to find by Googling, but to no use.

The computer will restart at random, most often four to six minutes after starting, and entering Windows, or it will freeze, or a buzzing sound will emit from the speakers and it freezes at the same time.
I'm unable to play /any/ games; the computer is almost unuseable. I have become so frustrated with this problem.
I was able to play Arma II for five minutes last night, it was amazing, but then it froze, and I was forced to manually force-restart it using the button on the case.
Beforehand, I was unable to enter any games without an instant random restart, but I upped the CPU power slightly, which seemed to help. I'm not sure if it's a coincidence or what.
I'm not sure if this is a hardware issue, a power issue, or what. I was hoping I could find help here as to what may be causing the issue.

I never encounter a blue-screen, or have an error to go with the crash, freeze, or restart. It's really confusing, and really frustrating..

Here are my PC specifications.





Computer specifications
Operating System: Microsoft Windows 7 Home Premium SP1 64-bit - OEM
Motherboard: ASUS M5A97 LE R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
Power Supply Unit (PSU): Rosewill CAPSTONE Series CAPSTONE-750 750W Continuous @ 50°C, 80 PLUS GOLD Certified, Single +12V Rail, ATX12V v2.31 / EPS12V v2.92, SLI Ready, CrossFire Ready, Active - PFC Power Supply
CD Drive: LITE-ON DVD Burner - Bulk 24X DVD+R 8X DVD+RW 12X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM Black SATA Model iHAS124-04 - OEM
Hard Drive: Western Digital WD VelociRaptor WD3000HLHX 300GB 10000 RPM 32MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
Ram (DDR3): Crucial Ballistix Sport 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model BLS2KIT4G3D1609DS1S00
Central Processing Unit (CPU): AMD FX-4300 Vishera 3.8GHz (4.0GHz) Socket AM3+ 95W Quad-Core Desktop Processor FD4300WMHKBOX
Video Card: MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950 3GB 384-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card
Case: Antec Eleven Hundred Black Super Mid Tower Computer Case

BIOS Settings; voltage
CPU MANUAL Voltage: 1.476V
CPU/NB MANUAL Voltage 1.400V
CPU VDDA Voltage: 2.523V
DRAM Voltage: 1.500V
NB Voltage: 1.150V
NB HT Voltage 1.223V
NB 1.8 Voltage: 1.800V
SB Voltage: 1.100V

BIOS Settings; configuration
CPU Ratio: Auto
AMD Turbo Core Technology: Disabled
CPU BUS Frequency: 200
PCIE: Auto (Can be set between 100 - 150)
Memory Frequency: DDR3-1600MHz

BIOS Settings; monitoring
CPU Temperature: +44.C / 111.F
MB Temperature: +31C / 87.F


This happens during normal computer use.

Are my voltage settings set correctly? I'm not overclocking, and do not wish to overclock.
I very much appreciate any help that is given. Thank you.

More about : build random restarting freezing crashing

February 19, 2013 10:24:52 PM

Asus has been absolutely no help to me; the male on the other line mocked my accent, told me it was my fault, and that Asus isn't responsible, when I simply asked to send in the motherboard for a replacement.

To be honest; I don't even know if it's the motherboard. I have had absolutely zero help or guidance, though I have asked, asked, called, sent emails, and everything. Nobody knows what the voltage settings should be, or seem to have an idea, or simply don't care to help.
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September 17, 2013 12:59:38 AM

Suff said:
Asus has been absolutely no help to me; the male on the other line mocked my accent, told me it was my fault, and that Asus isn't responsible, when I simply asked to send in the motherboard for a replacement.

To be honest; I don't even know if it's the motherboard. I have had absolutely zero help or guidance, though I have asked, asked, called, sent emails, and everything. Nobody knows what the voltage settings should be, or seem to have an idea, or simply don't care to help.


I believe I have the same issues you have described. My computer will randomly cut out all USB devices and the sound will suddenly garble up...all at the same time. The system does not return to normal and requires a hard reset. So far, I haven't been able to pinpoint commonalities in the conditions at which it will occur. I've replaced my powersupply and upgraded my case thinking perhaps it was a short somewhere. Neither of those replacements made any difference. I've upgraded the bios from 1401 to 1903 (their latest bio for this board as of 09/17/13)....the random system freezes still occur. I'll have to press the power button for it to go the shutdown...but even then, the OS will hang right before fully shutting down. I then have to hold down the power button for 10 sec to do a force power shutdown.

Like I mentioned, the freezes appear to be random. The first time it happened, I was playing Final Fantasy 14 online: A realm reborn. I thought perhaps it was just the game. Then it happened while I was playing World of Warcraft. Then it happened while I was working on a Words document. Then it happened when I was watching porn from Youporn. I've been using this motherboard for 3 weeks now and the random freezes have occurred with nearly every major task I've done with my PC. My system is water-cooled and seldom goes above 55 Celsius under heavy loads. It stays at around 28-30 degrees at idle. So I highly doubt it is a heating issue. I would say it seems to occur roughly 3-4 times a week. So here are my specs:

Mobo: ASUS M5A97 LE R2.0 w/ bios 1903
CPU: AMDFX 8350 black edition Vishera @ 4.0 Ghz (not overclocked)
RAM: 8GB (2x4GB) 1600MHZ Corsair vengeance
Vid: Gigabyte 660GTX 2GB
HDD: Samsung 840 SSD 250GB
Case: Antec P280
PS: Antec 750W 80 bronze (Model HCG-750M)
OS: Windows 8 64bit

My next troubleshooting step will be to check the RAM timer setting and tinker with that. I'll post a followup to let you know if it works out.

If anyone have any insights towards a solution or have similar problems with their ASUS M5A97 LE R2.0 board, I encourage you to post.
The following is for tag purposes only:
ASUS motherboard freezing
M5A97 LE R2.0 USB freezes
M5A97 LE R2.0 Sound problems
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