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Did my HD 7870 die?

Last response: in Graphics & Displays
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January 4, 2013 1:34:14 PM

I was playing Skyrim earlier and I go to leave a town and my screen goes black. I assume the game just froze and try ctrl+alt+del but nothing happened, so I turn off my PC by holding the power button and turn it back on. The monitor stays black and its power button starts blinking. So I open my case and the GPU's fan is still working. I turned off my PC again and plugged my monitor into my onboard graphics and everything works fine. I check in the BIOS and it says there isn't anything plugged into my PCIe slot.

So is my GPU dead, or is there anything else I can do to check and possibly make it run? I can't plug my GPU into the other PCIe slot as I needed to mod my case just to get the card to fit into the slot it's currently plugged into. Tomorrow I can have a friend bring a spare card over and see if the slot is dead.

More about : 7870 die

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January 4, 2013 1:47:02 PM

be prepared to claim warranty
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January 4, 2013 1:56:11 PM

The language in HIS's warranty kind of concerns me. It's like they say, "if anything is wrong with your card we have the right to not accept it" or something

http://www.hisdigital.com/us/support-71.shtml

Should I not be worried?

Also, I admit to overclocking the card, but I kept the temperatures below 60C, but could the OC have burnt it out still? And if it did, would the manufacturer notice something like that :sweat: 

Quote:
This Limited Warranty will not apply if a claim is made arising from any unacceptable use or care of the Product, including (without limitation) physically damaged, graphics card is burnt out, misuse, abuse, negligence, acts of God, unauthorized modification or repair, unauthorized commercial use and any operation of the Product outside HIS recommended parameters. This Limited Warranty is also invalid if any serial number or date stamp on the Product has been altered, obliterated or removed. Cosmetic damage and normal wear and tear are not covered.

This Limited Warranty is only valid in the country where originally purchased. If products were shipped internationally by an authorized reseller, country of original purchase is the shipping point of the reseller. This Limited Warranty applies only to the original purchaser and is non-transferable.

HIS is not responsible for any loss, damage or shipping charges incurred to our RMA Center. Additionally, HIS reserves the right to inspect and verify the defects of the product(s) that are returned. Replacement or refund of purchased product is not included in the warranty.
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January 4, 2013 2:03:21 PM

if you have found out your gpu died, without any :
physically damaged, graphics card is burnt out, misuse, abuse, negligence, acts of God, unauthorized modification or repair, unauthorized commercial use

then, it is why warranty exist... to protect customer
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January 4, 2013 9:56:18 PM

Best answer selected by YattaRX8.
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