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7970m in crossfire

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January 5, 2013 9:02:54 PM

Hi, I have an AMD Radion HD 7970m in crossfire, with (civ 5, Guildwars 2, Battlefield 3) any new driver the games work fine, but when I turn on crossfire I get tearing and the game crashes.

Windows 8 #64, Intel I7 3630qm, 16 gb 1600 hyper-x Kingston ram, 120gb intel 330 ssd drive, 750 WD Black 7200 drive, in a clevo P370EM Laptop this has a Vortex 17.3" HD Led Widescreen.

any help appreciated. thanks.

More about : 7970m crossfire

January 5, 2013 9:28:15 PM

Are you overclocking the HD7970m's? If so, revert to stock and see if it makes a difference. Issues like this are typically caused by heat and/or power issues.
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January 5, 2013 10:42:19 PM

Hi thanks for commenting. No overclock at all. It can't be heat as the game doesn't start. Maybe power, but I have only just purchased as few days ago and its designed as a crossfire system, and no load is on it. I have noticed after an hour or so of playing its drops out of Battlefield 3 in a directx error, I am monitoring the system to see its that could be heat.
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January 5, 2013 11:25:30 PM

I would guess win8 doesn't play nice with crossfire, but try the CAP2 profiles and both the 12.10 WHQL and newest 12.11 beta drivers

edit: I see there are no 12.11 drivers for win8, looks like they are rightly focusing on Win7
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January 6, 2013 12:23:08 AM

Do you have the option to disable one of the GPUs in your BIOS? If so, do it and see if the system stabilizes.

How hot are your GPUs getting when gaming?
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January 6, 2013 12:27:17 AM

HI I have now tried the CAP2 profile, it doesn't seem to have made a difference.
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January 6, 2013 12:33:45 AM

Which driver are you using exactly?
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January 6, 2013 12:45:20 AM

I have tried a few Drivers:

AMD HD7970M VGA driver (8.982.6.0) for Windows 8.

9.2.0.0, 12.10 and 12.11

I just disable the second card by disabling crossfire in catalyst control center, then its works fine for an hour then I get a direct x error and it crashes. Whats the best software to monitor temps?
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January 6, 2013 6:44:34 AM

Wait, it's NOW crashing without crossfire, or has always done this? Is it crossfire giving instant problems and single gpu still given problems giving problems, just LATER?
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January 6, 2013 9:28:56 AM

Ok crossfire gives instant problems, I can't even load the game as it crashes. I can play single GPU for over and hour and even 2 hours before sometimes it crashes but I have been getting different reasons for crashing. The last one said Directx failure, sometimes it just drops out so could be network problems.

I will run HW monito and let you know the results. Thanks all.
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January 6, 2013 9:57:14 AM

The cpu's idle around 40-5 c and 10 mins of Battlefield 3 83-4 c. 7970 min 48c max 91c. cpu power between 7 and 34 w. Its using 50% of the cpu capacity.
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January 6, 2013 1:05:14 PM



By keeping it minimized when running the game in crossfire, it comes up the the above error. Normally in non crossfire mode it just opens full screen and continues.
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January 6, 2013 1:09:23 PM

So you haven't tried the hotfix driver?
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January 6, 2013 1:12:11 PM

Pyree said:
So you haven't tried the hotfix driver?





Let me see if I can find it and try it.
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January 6, 2013 1:17:07 PM

Oh wait. It looks like the BF3.exe is not triggering your laptop to switch to the 7970m Crossfire. Try setting it with the switchable graphic settings.
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January 6, 2013 1:19:52 PM

Pyree said:
Oh wait. It looks like the BF3.exe is not triggering your laptop to switch to the 7970m Crossfire. Try setting it with the switchable graphic settings.


Interesting. Is that in battlefield 3 or in the graphics card settings. Sorry can you be more specific.
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January 6, 2013 1:28:17 PM

Graphics card settings. In CCC advance view, go Power>Switchable graphics application settings.
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January 6, 2013 1:50:31 PM

Pyree said:
Graphics card settings. In CCC advance view, go Power>Switchable graphics application settings.


Hmm I only have a tick box to enable power play, there is maximum or power saving options. Its set to maximum on power supply and power saving on battery.
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January 6, 2013 2:03:54 PM

Search for how to totally wipe the driver off from your computer if you don't know how to do that (there are many thread that gives you instruction to do that. Then install this driver and CCC. I think you grabbed the wrong stuff. The normal 12.11beta are no good for 7970m.

http://support.amd.com/us/kbarticles/Pages/Catalyst7970...
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January 7, 2013 5:29:03 AM

Pyree said:
Search for how to totally wipe the driver off from your computer if you don't know how to do that (there are many thread that gives you instruction to do that. Then install this driver and CCC. I think you grabbed the wrong stuff. The normal 12.11beta are no good for 7970m.

http://support.amd.com/us/kbarticles/Pages/Catalyst7970...


Ok, I have now done a fresh install, I stopped Microsoft updates and installed the above Enduro driver. There is still no Switchable graphics applications in CCC under power.

In crossfire I tried Civilization 5 and its works fine, Battlefield 3 still has tearing problems and crashes. I can't say this is any different than before.
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January 7, 2013 6:15:06 AM

If possible, screen shot of the CCC.
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January 7, 2013 6:41:09 AM

Pyree said:
So you haven't tried the hotfix driver?


Hi Which driver is that and I will try it?
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January 7, 2013 8:23:32 AM

That's the one I put on my post.
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January 7, 2013 8:33:35 AM

Pyree said:
That's the one I put on my post.


The one in the post is the AMD Catalyst™ 7970M Enduro™ Performance I have tried this and that's what's loaded and details are in my last comment.
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January 7, 2013 8:39:07 AM

Pyree said:
If possible, screen shot of the CCC.


I will do a screen shot for you as soon as I get back home. I appreciate you help.
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January 7, 2013 8:40:41 AM

I went and check. The P370EM doesn't have switchable graphics, sorry. That makes it even stranger as to why the driver is not picking up the 7970m in crossfire. I'm totally stuck on this issue as well. You are not alone as people with AW laptop also have the same problem.
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January 7, 2013 9:42:36 AM

Pyree said:
I went and check. The P370EM doesn't have switchable graphics, sorry. That makes it even stranger as to why the driver is not picking up the 7970m in crossfire. I'm totally stuck on this issue as well. You are not alone as people with AW laptop also have the same problem.


Guess this is not needed but thought I would post it. Maybe just need to turn off crossfire until a solution arises.

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January 7, 2013 12:59:05 PM

Just for the record I have also tried AMD Catalyst™ Software Suite Version 12.11 Beta and I get this error

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January 7, 2013 1:42:34 PM

Here is the result for the AMD Catalyst™ Software Suite Version 12.11 Beta driver error:



I have put this to AMD, I will post the answer if I find it. Thanks for all your help.
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January 7, 2013 3:45:50 PM

Good luck!
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Best solution

January 9, 2013 4:56:20 AM

Yey I have found a workable solution, by looking at other forums changing the pagefile from the ssd drive (I changed to 1000mb ssd, 5000mb HD) and changing the games to 'windowed' mode (I disabled crossfire in CCC then went into the game changed to 'windowed' then came out and changed to crossfire) works for both Battlefield 3 and Guildwars 2. Which I had problems with both.

Now both are working fine, I have yet to stress test and I will play with the settings until I have the best solution but until a better solution arises I am happy with the result. Thanks for your help everyone.
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January 9, 2013 5:02:03 AM

Congrats on finding a solution and thank you for sharing the fix.
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January 9, 2013 5:03:01 AM

This topic has been closed by Pyree
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January 9, 2013 5:03:02 AM

Best answer selected by Pyree.
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