My network key won\'t work on my other computer

So, my network key on 2 other computers is 8 letters long and it accepts it. On my laptop though if I enter my network key this screen pops up and says it has to be 5 to 13 characters or 10 to 26 characters. I can't change the network key obviously, it's 8 letters long.. Why won't it accept it? How can I connect to my wireless connection? The network comes up and everything I'm just having trouble with the network key.
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More about network work computer
  1. Does this laptop use the standard Windows wireless utility, or a custom utility? If custom, what brand?
  2. I need help with this exact problem! This is my first time interacting with a question. how do we get an answer? when do we get an answer? My laptop is not new and runs windows xp!
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