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My network key won\'t work on my other computer

Last response: in Wireless Networking
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February 5, 2012 8:29:33 PM

So, my network key on 2 other computers is 8 letters long and it accepts it. On my laptop though if I enter my network key this screen pops up and says it has to be 5 to 13 characters or 10 to 26 characters. I can't change the network key obviously, it's 8 letters long.. Why won't it accept it? How can I connect to my wireless connection? The network comes up and everything I'm just having trouble with the network key.
February 6, 2012 10:07:05 PM

Does this laptop use the standard Windows wireless utility, or a custom utility? If custom, what brand?
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February 7, 2012 10:19:32 PM

I need help with this exact problem! This is my first time interacting with a question. how do we get an answer? when do we get an answer? My laptop is not new and runs windows xp!
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