Computer has different crashes,

[Heavenlywaffle]

I am not so good with PC's so some instrucitons would be great . Ok so lately my computer has been having random crashes, it is either a black screen or a blue screen with vertical lines and nothing works, ive tried pressing number tab to see if it was responsive and it was not. This computer is about a year old too but I have upgraded everything since I got it. It was working fine but this randomly happened. Anyways heres a dxdiag hopefully I put the right info somewhere. HELP PLEASE No one else is willing to.


Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: Lenovo H405
BIOS: LENOVO BIOS Rev: 1.0
Processor: AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 3649MB used, 12990MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6739)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_24411462&REV_00
Display Memory: 3827 MB
Dedicated Memory: 1012 MB
Shared Memory: 2815 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM07BC
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

 

[Outlander_04]

lines on the mnitor may indicate the graphics chip is failing

Is the graphics card overclocked?
What temperature is it running at ?

Catalyst control center will have the answers for you

 

[Heavenlywaffle]

I just got this card from RMA 3 months ago. It is not overclocked and it runs at 60oC on games such as Crysis after a series of fan installs. It used to run at 80oC so this is a great improvement. Also this graphics card I have called back for RMA twice. First time MSI failed uberly to notice a mistake, then I took it to a main office and it was found right away. The second time they sent me same model but a different one. Rare thing is that catalyst control center wont give me the OC options which is wierd. It never did with this one or the old one. Please help

 

[Outlander_04]

try cleaning out all the drivers and installing the latest version to see if that helps

 

[Heavenlywaffle]

If u tryied uninstalling GPU from device manager does that clean out the driver? I have done that but it persisted. This crash appears easiest when I am livestream with Xsplit to my twitch channel. Otherwise its just random.