What may be the problem if the laptop is showing shutting down screen for long t

[P0890]

what may be the problem if the laptop is showing shutting down screen for long time , more dna 3hrs over! how to solve this?

 

[ksiemb]

what may be the problem if the laptop is showing shutting down screen for long time , more dna 3hrs over! how to solve this?

An application resource is not releasing memory to allow shutdown to complete. Look in event viewer to see if error is reported during time of your shutdown.