I just got bright house because I moved and they do not offer xfinity out in my area. I have the road runner 7 down 2 up or close the problem I am having is my laptop and ipad connect fine and are fast on loading webpages or whatever. The desktop on the other hand is incredibly slow.
Speed test on desktop:
Down: 6.8m (847kb/sec)
Up: .5m (61kb/sec)
Amd Athlon II x4 635 @ 3.2 ghz
MB: Asus m4a785td-m evo
2x1 gb kingston hyperx
windows 7 home premium
Windows operates fine, I have hardly anything on there all my programs open fast etc. My other devices have same speeds but pages load much faster. I can not connect to steam or anything else so I am suspect of what is going on with my modem.
Also, my cell phone (HTC Inspire) is faster on the wifi than my desktop. If it helps, it takes about 12 - 15 seconds to open up this webpage, and takes me about 6 on my phone, and less than a sec on my labtops.
Are you running any ad-blockers on your web browsers, or running some local firewall software other then Windows default one. If you have any third party firewalls try disabling them temporarily to see if it helps.