HP 720 deskjet printer. Heres what i did. I sold the printer to a firend who backed out of the deal. B4 he backed out, i uninstalled the printer software thru ADD/REMOVE programs (mistake??) I then went into programs and used the uninstaller associated with the printer software.
When I hooked up my printer back onto my computer, it instructs me to insert the disk into the disc drive. When i do, it says the sofware is already installed, must uninstall b4 re-installing the software. For the life of me, I cant find any files associated with the printer that could be telling it that the software is already installed. I dont know where else to look. Im not very proficient with the software stuff so go easy on me.
BTW, the printer worked flawlesly b4 I disconnected it the first time. When I power the printer up now, the computer cant establish communication with the printer. I was told it may be caused by the ink cartidges may be empty or low on ink. Anyways, I want to do a fresh install and then downlaod the latest drivers from HP website. Where can I find and how can i delete any HP files associated with this printer??? This printer was first purchased in 1997.
Any suggestions/comments greatly appreciated Thanx
mobo: gigabyte GA-7DXR
cpu: AMD 1.4
os: winME
Joe
When I hooked up my printer back onto my computer, it instructs me to insert the disk into the disc drive. When i do, it says the sofware is already installed, must uninstall b4 re-installing the software. For the life of me, I cant find any files associated with the printer that could be telling it that the software is already installed. I dont know where else to look. Im not very proficient with the software stuff so go easy on me.
BTW, the printer worked flawlesly b4 I disconnected it the first time. When I power the printer up now, the computer cant establish communication with the printer. I was told it may be caused by the ink cartidges may be empty or low on ink. Anyways, I want to do a fresh install and then downlaod the latest drivers from HP website. Where can I find and how can i delete any HP files associated with this printer??? This printer was first purchased in 1997.
Any suggestions/comments greatly appreciated Thanx
mobo: gigabyte GA-7DXR
cpu: AMD 1.4
os: winME
Joe