BSOD problems

Hey guys, I just built a computer, installed windows 7 pro, and updated all the drivers and the bios. however, i have issues with some crashes, and when i run the "verifier" tool in windows it crashes every time. I have been trouble shooting this for a while, i ran memtest86 fine, and i downloaded the nirsoft tools, the BlueScreenView tool says its either ntoskrnl.exe nvlddmkm.sys or dxgmms1.sys every time.

I am pretty sure i have all the newest drivers, can anyone explain whats going on? I assume you all will need more information, tell me what, and how to provide it and i will do.

Thanks.
7 answers Last reply
More about bsod problems
  1. bump.
  2. Hi omin_of_deat!

    What was the BSOD error message?
  3. This is from the tool WhoCrashed:

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Tue 2/12/2013 4:38:28 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\021113-12573-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x838C)
    Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF8800551738C)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


    On Tue 2/12/2013 4:38:28 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xB4A82)
    Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF8800551738C)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation UNEXPECTED_KERNEL_MODE_TRAP


    On Tue 2/12/2013 1:49:50 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\021113-12526-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1AFBDB)
    Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF88005FDBBDB)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation UNEXPECTED_KERNEL_MODE_TRAP


    On Sat 2/9/2013 7:11:13 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020913-12417-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1D6752)
    Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF88005FF9752)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation UNEXPECTED_KERNEL_MODE_TRAP


    On Thu 2/7/2013 3:18:37 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020713-12058-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
    Bugcheck code: 0xF4 (0x3, 0xFFFFFA800AE312A0, 0xFFFFFA800AE31580, 0xFFFFF80003194460)
    Error: CRITICAL_OBJECT_TERMINATION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
  4. Hmm. This could be a problem caused by your DirectX driver or your graphics card driver.

    Are you overclocking? For the interim, I'd suggest clocking it back to stock settings.

    To start off, do a diagnostic check of your DirectX. Follow the steps mentioned here.

    Give us an update on how it goes.
  5. no overclock will do.
  6. i ran both the regular and 64bit version, no problems reported.
  7. The very same problem has plagued me since March 29th and it has been driving me nuts. I have gone through a TON of troubleshooting too and had replaced a hard drive and a sound card. At times I even felt it was fixed then sadly found out an hour later that it was not. My PC is only 3 years old and I felt it was not old enough to be experiencing problems.

    Well today I am confident I found the solution.

    Below was the exact error I was receiving:
    http://i44.photobucket.com/albums/f44/Rwayne/blops2crash.jpg
    This would randomly occur in games normally a few minutes in. Just prior to it horrible loud static would come through the speakers. Sometimes it would not blue screen at all it would just reboot or go to a black screen and not recover. I have even had this happen watching YouTube.

    What I did to fix: (some of these may not be relevant but it is what i did.)

    1.) I found a post where someone reseated their CPU and stated there must have been dirt on the pins because it started working afterwards. I did not see that at all on mine or understand how that could practically happen but I did find that my CPU was stuck in the socket even though I had the lock bar released. After I got it to release with much work I reseated it. I think the weight of the heatsink may had jammed it in. I had had problems in the past with too much pressure on the CPU and it caused games to freeze up. So I reseated it and applied new thermal paste.

    2.) I have four DIMMs. I took all of the ram out while I had the CPU heat sink off and make sure I had them paired in accordance with their serial #s so they were in their original sets.

    3.) If you have a video card with dual DVI ports try the 2nd DVI port if you are using the first one and vice versa. My thoughts today that maybe one of them went bad or if I used the 2nd one the data flow would be different and it would be less prone to error.

    From what I read STOP errors tend to be hardware related. I think my CPU just got wedged down or the 1st DVI port on my video card went bad.

    Not sure which but it has been working great even after powering it off and rebooting.

    One other note: Most of the help sites I have found refer to this as a Direct X problem or an AMD or Nvidia problem.

    In my particular case it was not a software issue at all. I can state this because I bought a brand new Western Digital hard drive, did a fresh install of Windows 7, flashed the bios, then loaded the current version of Catalyst drivers from AMD. This did not fix anything. It just allowed me to run two rounds of a game before a crash. I have seen posts from both Nvidia and AMD users with this problem and therefore believe in many cases it is not a driver issue from either company.

    When I shifted my focus from software to checking the hardware I already had I got results.

    FYI - possible solution: if your power supply has multiple 6 pin PCI Express power connectors try using the other one / set. Or use an adapter on the molexs

    Check all of your power cabling. Especially if you have a 4pin extension cable going to the motherboard's power port for the memory. Reseat it if it does not look secure.

    If you only have 2 sticks of ram try seating them in the other set of DIMM slots.

    Hope this helps. If not post a response. As I said I have been troubleshooting for nearly 2 months so I can tell you other things I did / tried. Highly frustrating issue. I have seen many of the sites which you have which did not lend much help.
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