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Whats wrong with my broadband???

Last response: in Networking
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February 16, 2012 12:26:54 PM

for the last few days my internet speed and dropped drastically, im with virgin media and paying 50mbs download speed but it has droped to -

ping - 800ms -1200ms
download - 0.8
upload - 0.06

this is extreamly slow but when i reset my modem/router it shoots back up to -

ping - 40ms
download - 30mbs
upload - 5mbs

if any one can help it would be much appreciated

thanks tom

More about : whats wrong broadband

February 16, 2012 1:12:03 PM

i forgot to mention that it drops again after about 5mins
February 16, 2012 2:06:46 PM

I would start with hooking your machine directly up to the modem, and resetting the modem. Then run test at speedtest.net. If you are getting your full bandwidth and it stays there at least you have the problem narrowed down to your router, and you could troubleshoot from that point.

This is assuming you are using a router.
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February 16, 2012 2:15:09 PM

im using a virgin megia super hub its a modem and router and it is connected directly to my pc, sorry for being vague.
August 13, 2012 4:29:49 PM

mercer95 said:
im using a virgin megia super hub its a modem and router and it is connected directly to my pc, sorry for being vague.

hi, im having the same problem!! also with virgin and using the same modem!!
have noticed that the problem starts round about lunch time (12 midday) and stays like it till about 11 at night when it sorts its self out and runs ok again.
also have notice that i get a connection message pop up from the tool bar stating "you are now connected" just after getting error message "could not conect to remote server" this happens alot, almost every time i try to load new page!
I have not changed any settings or done anything new to my computer, connection is throu wifi ( tried cable too, made no difference).
!