Replay dialup down/up, Vonage

Archived from groups: alt.video.ptv.replaytv (More info?)

E wrote:

> Made the mistake of calling ReplayTV support today to find out why my
> ShowStopper couldn't dial in today. Looking at posts on various Replay user
> websites, it was clear others were having the same problem with their
> various models, beginning today.
>
> Ended up talking with "help" - I think that Denon, like other companies, has
> moved tech support to India....
>
> Anyway, they denied any report of their servers having problems, and
> recommended I contact Panasonic (yeah, right, THEY are going to fix it...) I
> explained I was trying to make THEM aware of it - they sort of seemed
> appreciative. One hour later, dial-up was back.
>
> Also tested out dialup over Vonage. Using the tips on the web, I slowed the
> modem to 9600 and it worked fine. Since I have unlimited minutes, no
> worries. :-)
>
> Evan
>
>
Replay does not operate the dial-in servers. They use 1 or more national
networks. If you call early you get TX for support, later, India.