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Thin Vertical Line on Monitor

Last response: in Graphics & Displays
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January 12, 2013 3:50:47 PM

About 5 hours ago I developed a vertical line that goes from the top to the bottom of my screen, it's maybe 2 pixels wide and I've determined it's not dead pixels. Best way of describing it is a 'transparent' blurred line, because it still shows what's meant to be on the screen, but shows it slightly brighter and more blurred, so sometimes parts of it blend in with the background, sometimes it makes the background darker or brighter in places.

I can't see it at all on white, whereas with black it shows most. I've looked around and it seems most people have dead or stuck pixels, but this seems like neither, so I haven't been able to find a fix apart from re-installing drivers (which I've done) and sending it back for repairs. Is there anything else I can do before I send it off?

I haven't dropped or damaged the laptop in any way, it just seems to have appeared, it's also brand new so it's not because of extensive use or age.

  1. Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
  2. Language: English (Regional Setting: English)
  3. System Manufacturer: Novatech Ltd
  4. System Model: Novatech 15.6 nSpire Laptop
  5. BIOS: BIOS Date: 09/07/12 12:48:48 Ver: 04.06.05
  6. Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
  7. Memory: 8192MB RAM
  8. Available OS Memory: 8070MB RAM
  9. Page File: 1800MB used, 14339MB available
  10. Windows Dir: C:\Windows
  11. DirectX Version: DirectX 11
  12. DX Setup Parameters: Not found
  13. User DPI Setting: Using System DPI
  14. System DPI Setting: 96 DPI (100 percent)
  15. DWM DPI Scaling: Disabled
  16. DxDiag Version: 6.01.7600.16385 64bit Unicode
  17.  
  18. ---------------
  19. Display Devices
  20. ---------------
  21. Card name: Intel(R) HD Graphics 4000
  22. Manufacturer: Intel Corporation
  23. Chip type: Intel(R) HD Graphics Family
  24. DAC type: Internal
  25. Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_20DD1B0A&REV_09
  26. Display Memory: 1696 MB
  27. Dedicated Memory: 64 MB
  28. Shared Memory: 1632 MB
  29. Current Mode: 1366 x 768 (32 bit) (60Hz)
  30. Monitor Name: Generic PnP Monitor
  31. Monitor Model: unknown
  32. Monitor Id: LGD038E
  33. Native Mode: 1366 x 768(p) (59.996Hz)
  34. Output Type: Internal
  35. Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
  36. Driver File Version: 9.17.0010.2867 (English)
  37. Driver Version: 9.17.10.2867
  38. DDI Version: 10.1
  39. Driver Model: WDDM 1.1
  40. Driver Attributes: Final Retail
  41. Driver Date/Size: 10/10/2012 02:22:32, 12604416 bytes
  42. WHQL Logo'd: Yes
  43. WHQL Date Stamp:
  44. Device Identifier: {D7B78E66-4226-11CF-8973-D700B7C2C435}
  45. Vendor ID: 0x8086
  46. Device ID: 0x0166
  47. SubSys ID: 0x20DD1B0A
  48. Revision ID: 0x0009
  49. Driver Strong Name: oem3.inf:Intel.Mfg.NTamd64:iIVBM0:9.17.10.2867:pci\ven_8086&dev_0166
  50. Rank Of Driver: 00E02001
  51. Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
  52. Deinterlace Caps: ~
  53. D3D9 Overlay: Supported
  54. DXVA-HD: Supported
  55. DDraw Status: Enabled
  56. D3D Status: Enabled
  57. AGP Status: Enabled
a b U Graphics card
January 12, 2013 4:45:55 PM

Take it back to the shop you bought it at and get a replacement.
!