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Plastic Wrap and Worn Gold Pin Connectors...

Last response: in Graphics & Displays
January 13, 2013 2:11:52 AM

I recently ordered a HD 7870 (Card on Newegg) from Newegg. Upon opening it, i found that the plastic film that covers the fan housing was torn in an area, and the film itself seemed as if it had been "improperly applied", with warps / bubbling present. I also noticed that the gold pin connectors seemed "worn" in patches.

It didn't seem to be the pin scratches you often see on gold pin connectors, it was more as if someone had rubbed areas of the connectors with a fine steel wool, wearing it through, or removing it's lustrous shine.

So, Three questions :

1. Would these connectors still function?

2. Has anyone heard of Newegg selling used / returned / refurbished items as "New"?

3. Would YOU personally RMA the card after reading the above?
January 13, 2013 2:18:48 AM

I would RMA it. If it looks used.......I don't want it.
a b U Graphics card
January 13, 2013 2:32:28 AM

I would RMA it because a proper card should look very elegant out of the box.
a c 134 U Graphics card
January 13, 2013 2:35:46 AM

Yea if it looks poorly manufactured I would ask for it to be returned and tell them what happened and make sure they pay for shipping they have the power to do it over at newegg.