I have a Kernal Frameworks Virus. I am needing Sophos to give me help on this. I am willing to pay for whatever I need to in order to fix this problem. My problems started at work where I was a unsuspecting victim of the malware being put onto my phone from an open router. Since then, the malware has installed a kernal inside my personal computer. The proof I have of this is below is a TCP connection view of my computer. I had sophos firewall installed and closed all internet access. I had a browser open with several webpages including the login page from work with the IP address of 22.214.171.124 as one of the pages open in the browser. When I closed all internet access from the Sophos firewall all other pages within the browser lost their internet connection as one would expect. However the webpage from address of my place of employment was the only page that remained with a live connection as a localhost. This is shown below as chrome.exe 4372 TCP bubba-pc 51756 126.96.36.199 http ESTABLISHED.
It would appear that my work network has a live localhost connection with my computer. This connection is not authorized by me. I have been using Sophos rootkit remover and continue to get all kinds of frameworks as hidden unknown files. Sophos is the only rootkit removal software that has ever picked up the rootkit. I would subscribe to what ever sophos product that would help me keep this rootkit from reinfecting my network. Please have a support technician call me at 580-778-3559
Given that I disconnected internet access by the sophos firewall and still had what appeared to be a live localhost connection established. Does anyone have any idea of what could have happened to my network. I think that I could have malware on my system through an unsecured guest router at work. Do you think that this is possible. the IP address below is from my work.
Any thoughts would be appreciated or anything that I could take to law enforcement would be appreciated.