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Can't make it past windows 7 splash screen

Last response: in Windows 7
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May 29, 2009 7:46:42 PM

Well i just got my new DVD-Drive today, so i burned a copy of the windows 7 ISO x64. i have backed up all my files and inserted the disc. when i reboot my computer it makes it past the windows is starting up screen. but then when i can see my mouse cursor with the little circle spinning, the circle stops and the screen stays at the blue screen, no pop up boxs to install or anything else i can do...

suggestions/solutions?

A74MX-K Foxconn MB
AMD Athlon x2 2.6ghz 5000+
HIS Radeon HD 4650
2 X 1GB Kingston RAM
300GB WD HDD

More about : make past windows splash screen

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May 30, 2009 3:37:03 PM

if you are on dual channel ram, try removing 1 stick then install windows.

if removing a stick resolved your issue, you probably need to update your bios.

I experienced that issue, was running 4 gig dual channel. I removed 1 stick then installation went through. putting back the stick causes windows 7 to hang up on (blue) welcome screen. just updated my bios and haven't experienced any issues...
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May 30, 2009 3:43:53 PM

Thanks! that was the issue :) 
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October 19, 2009 4:50:51 AM

Just another thought on this item.
I tried that solution with no success.
Based on my company's research, it appears to be motherboard related. Taking out the memory modules may have bypassed the issue, but the root cause seems to be motherboards. This person's some Gigabyte boards, some others as well.
There is a similar thread on the social.answers.microsoft.com site at:


We are running into this issue more and more since Vista, and now W7.
Any other salient posts would be appreciated, as we're considering not recommending W7 now to our customers.
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February 22, 2010 8:05:02 AM

Lawl Attack said:
Well i just got my new DVD-Drive today, so i burned a copy of the windows 7 ISO x64. i have backed up all my files and inserted the disc. when i reboot my computer it makes it past the windows is starting up screen. but then when i can see my mouse cursor with the little circle spinning, the circle stops and the screen stays at the blue screen, no pop up boxs to install or anything else i can do...

suggestions/solutions?

A74MX-K Foxconn MB
AMD Athlon x2 2.6ghz 5000+
HIS Radeon HD 4650
2 X 1GB Kingston RAM
300GB WD HDD



Windows 7 does that. Everyone thinks it has stopped. Go away for awhile. Come back in 10 or 20 minutes and the hangup will be over and it will continue. I don't like Windows 7 as much as XP. Too much junk in it, such as those huge silly semi-transparent folders that pop up when I try to move one file to another, all of those open windows at the bottom etc. Seems like a lot of hulabaloo about a program that looks fancy but has nothing but annoying additions.
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September 18, 2011 6:29:23 AM

Julie25 is exactly right. Just sit back and relax, hold tight for about 10min then it starts the install. Thanks Julie.

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April 16, 2012 4:42:58 PM

Thanks ... I had this exact issue with a Dell Optiplex 760. Pulled 3 of the 4 memory sticks and bam ... the installer kicked off without a hitch.
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