Archived from groups: microsoft.public.windowsxp.games (More info?)
Whilst playing Doom 3 my machine will crash and report a Machine Check
Exception 9c. I have the following:
AMD 64 3000+ CPU
OCZ Modstream 520W PSU (just fitted as another forum suggest this had
classic symptoms of being power related!)
2 x 512 Mb Elixir PC 3200 RAM
Leadtek 6800 GT 256Mb AGP graphics card
2 x 80 Gb Seagate SATA drives (RAID 0)
Aureon 5.1 Fun PCI soundcard
3 x Optical drives
Windows XP Home SP2
I have recorded my voltages whilst playing and they are very stable. CPU
temperature increases from 34oC to 40oC and the CPU fan goes from 3000 rpm
to 4000 rpm. The crash seems to be at random, might be whilst graphics are
fairly intens with lots going on or when I am stood still.
Archived from groups: microsoft.public.windowsxp.games (More info?)
Hi Andrew,
Actually, exception errors are seldom if ever caused by the PSU.
Reboots and freezups would indicate a PSU problem. What you
are describing would more likely be caused by a RAM problem.
>> I wonder what would happen with only 512 MB of RAM <<
If the above fails, please have a look at these other suggestions ....
The following applies to most games in general, and not just to the games that
may be listed in the KB Article referred to in this post.
SYMPTOMS:
When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:
•The game stops responding.
•The game quits unexpectedly.
•The computer restarts unexpectedly.
Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.
RESOLUTION:
Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits MS Games Help and Support Center: http://support.microsoft.com/?pr=gms My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
"Andrew" <andrewportess@nospamhotmail.com> wrote in message news:11fksna73n8b9d9@corp.supernews.com...
| Whilst playing Doom 3 my machine will crash and report a Machine Check
| Exception 9c. I have the following:
|
| AMD 64 3000+ CPU
| OCZ Modstream 520W PSU (just fitted as another forum suggest this had
| classic symptoms of being power related!)
| 2 x 512 Mb Elixir PC 3200 RAM
| Leadtek 6800 GT 256Mb AGP graphics card
| 2 x 80 Gb Seagate SATA drives (RAID 0)
| Aureon 5.1 Fun PCI soundcard
| 3 x Optical drives
| Windows XP Home SP2
|
|
| I have recorded my voltages whilst playing and they are very stable. CPU
| temperature increases from 34oC to 40oC and the CPU fan goes from 3000 rpm
| to 4000 rpm. The crash seems to be at random, might be whilst graphics are
| fairly intens with lots going on or when I am stood still.
|
| Any help would be much aprpeciated.
|
| Thanks,
|
| Andy
|
|
|
|
Archived from groups: microsoft.public.windowsxp.games (More info?)
Thanks this is the most comprehensive advice yet. I have downlaoded the
Windows memory diagnostic tool and will run it tonight. I have also moved
my memory from dual channel to a single chnnel configuration to see if that
helps. Will work through the comprehensive details you have provided.
Many thanks,
Andy
"Jimmy S." <nosp@m.pls> wrote in message
news:%23cS0ghfnFHA.2080@TK2MSFTNGP14.phx.gbl...
> Hi Andrew,
>
> Actually, exception errors are seldom if ever caused by the PSU.
> Reboots and freezups would indicate a PSU problem. What you
> are describing would more likely be caused by a RAM problem.
>>> I wonder what would happen with only 512 MB of RAM <<
>
> I looked up the 9c stop error on Microsoft's KB and they also
> point to RAM: http://support.microsoft.com/?kbid=329284 >
> Test your RAM using: http://oca.microsoft.com/en/windiag.asp >
> If the above fails, please have a look at these other suggestions ....
>
> The following applies to most games in general, and not just to the games
> that
> may be listed in the KB Article referred to in this post.
>
> SYMPTOMS:
>
> When you start or play any one of the games that is listed in the "Applies
> to" section, you may experience one or more of the
> following symptoms:
>
> .The game stops responding.
> .The game quits unexpectedly.
> .The computer restarts unexpectedly.
>
> Additionally, you may receive the following error message after you
> receive the Gathering Exception Data dialog box:
> <Game Name>has encountered a problem and needs to close.
>
> RESOLUTION:
>
> Method 1: Restart your computer by using a clean boot procedure
> Method 2: Remove and Reinstall the Game
> Method 3: Adjust graphics hardware acceleration
> Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
> Method 5: Temporarily disable the sound card in Windows
> Method 6: Lower sound acceleration
> Method 7 : Download and install the most recent version of DirectX
> Method 8: Update your video driver
> Method 9: Update your sound driver
> Method 10: Scan your computer for viruses
> Method 11: Remove spyware
> Method 12: Install the latest VIA chipset drivers
> Method 13: Create a new user account in Windows XP
> Method 14: Change the compatibility setting
>
> Detailed instructions and video clips are published at:
> http://support.microsoft.com/?scid=kb;en-us;303032 >
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com >
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms > My advice is donated "AS IS" without warranty; nor do I confer any
> rights.
> _________________________________________________________
>
>
> "Andrew" <andrewportess@nospamhotmail.com> wrote in message
> news:11fksna73n8b9d9@corp.supernews.com...
> | Whilst playing Doom 3 my machine will crash and report a Machine Check
> | Exception 9c. I have the following:
> |
> | AMD 64 3000+ CPU
> | OCZ Modstream 520W PSU (just fitted as another forum suggest this had
> | classic symptoms of being power related!)
> | 2 x 512 Mb Elixir PC 3200 RAM
> | Leadtek 6800 GT 256Mb AGP graphics card
> | 2 x 80 Gb Seagate SATA drives (RAID 0)
> | Aureon 5.1 Fun PCI soundcard
> | 3 x Optical drives
> | Windows XP Home SP2
> |
> |
> | I have recorded my voltages whilst playing and they are very stable. CPU
> | temperature increases from 34oC to 40oC and the CPU fan goes from 3000
> rpm
> | to 4000 rpm. The crash seems to be at random, might be whilst graphics
> are
> | fairly intens with lots going on or when I am stood still.
> |
> | Any help would be much aprpeciated.
> |
> | Thanks,
> |
> | Andy
> |
> |
> |
> |
>
>
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