Hello, you see, my computer was crashing for a while now when playing videos and games.
It goes into a weird white-black lines mode, or black screen mode, or just freezes and makes me unable to do anything, therefore forcing me to restart. It happens MOSTLY when I play videos (I'm using chrome).
Is the software at fault or is the hardware at fault? What should I do?
Thanks for help.
OS: Microsoft Windows7 Ultimate
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Video Card: AMD Radeon Hd 7850 GV-R7850OC-2GD
Video Ram: 3.8GB
Pixel Shader: 5.0
Vertex Shader: 5.0
Sound: AMD High Definition Audio Device
Disk Space: 320GB
There are several things that could be causing this issue. I'll list a few of the most common issues and how to test and/or resolve.
1. Drivers: butremor's advice on updating the drivers is a good start.
2. RAM: Run MemTest86+ to ensure the RAM is not the issue.
3. What brand of PSU is in your computer? A poor-quality PSU can cause myriads of issues. High quality brands include Corsair, Seasonic, Antec, and XFX.
4. Heat: I can't imagine videos causing your cpu or gpu to overheat, but best to check everything. Check the temps on your GPU and CPU. You can use a utility like CoreTemp to check the cpu temp(http://www.alcpu.com/CoreTemp/). The Catalyst Center can show you the temp of your GPU. What are your temps while running a video?
You might also try uninstalling Chrome and re-installing if the above tests do not show anything wrong.
Okay guys, thanks for help.
By yesterday's very evening I tried to google some more and found out that the problem was in Chrome and nothing wrong happened since.
How to fix this if this happens to you:
1. Go to about://plugins in the chrome taskbar
3. Disable Adobe Shockwave
4. DL and install adobe from the official site
By the way, I've got the newest drivers avaiable, because I reinstalled the Windows a few days ago and found and DLd. The heat should be okay as I checked so far. If something more happens, I'll let you know, thanks very u´much.
I will not close the thread just yet, in case it appears again.