Archived from groups: microsoft.public.windowsxp.games (
More info?)
hi, im very new to this so i dont even now how to start my own topic so
i have used someones reply sorry.
i am having problems with the installation of juiced, i can install the
game and then it loads but an error screen appears, with the send error
report option, but then it says juiced.exe has encounted a problem and
has to close i have tried installing it on two different pc's and a
laptop but still no result, and this is the second game as i have taken
it back to the shop and got a different one. i am completly confused,
somebody please help.
cheers marc.
Jimmy S. wrote:
> Hi Martin,
>
> "Martin" <Hitt@Ireland.com> wrote in message news:BB9F372E-7466-4DC7-8CFA-FDAFD553B835@microsoft.com...
> | Hi there, I need help
> |
> | I bought Juiced and cannot install it. During installation I get the error
> | message:
> | "Component: loose_files
> | File: D:/uninstall_icon.exe
> | Error: An internal error has occurred"
> |
> | When opening up explorer and clicking on the above file it says:
> | "not compatible with Win32"
> |
> | During installation I have all firewalls and anti-viruses deactivated.
> |
> | Is there a patch I should download? What is the problem here?
> |
> | Thanks in advance
> |
>
> That type of error could mean the CD is corrupt... Check the CD
> and the CD Player. Clean both using a Cleaning Kit, and check for
> scratches on the CD. Try installing the game on another computer,
> if the game installs, the culprit is probably your CD ROM drive if it
> doesn't install then it's the CD, in which case you need to replace it.
>
> Before replacing the CD, try copying it to your hard drive and then
> run the setup / installation program from there. To copy the CD go
> to My Computer, Right-Click the CD, Choose "Copy", then Right-
> Click on your Hard Drive, Choose "Paste".
>
> Uninstall the game using Add-Remove programs before attempting
> to reinstall it. (Start / Control Panel / Add-Remove Programs).
>
> Here are three basic troubleshooting steps which I recommend:
>
> 1. To see if it's a software conflict: Temporarily disable Startup
> programs one at a time, starting with Firewall, Antivirus, and ad
> blockers using:
http://new.jtsoft2001.com/windows/startup.php
>
> You can lookup what a program does before you disable it here:
>
http://www.sysinfo.org/startuplist.php
>
> 2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
> Download & Run Spybot from:
http://security.kolla.de and/or
> Adaware (www.lavasoftusa.com) to remove any Spyware/Adware.
>
> 3. Click My Computer / Rightclick the Drive & Choose Properties
> / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
> the "Error-Checking" and "Defragmentation" utilities.
>
> If nothing including those 3 steps have resolved the problem so far,
> here's more basic troubleshooting steps and information including:
> The Safedisc patch
> How to check CD for imperfections, and
> How to Disable Virtual CD rom drives which is described at:
>
http://tinyurl.com/2387c (EA General Support Page) and also:
>
> How to Troubleshoot Disc-Reading Issues
> Error Messages That May Be Caused by Disc-Reading Issues
> Troubleshoot Error Messages
> Examine the Disc
> Clean the Disc
> Test the Disc in a Different Drive
> Clean the Drive
> Test Disc Read with Copy or Xcopy
> Quit Unnecessary Software
> Switch the Drive Controller to DMA Mode, and
> How to Troubleshoot DVD Error Messages is available in this
> MS Article:
http://support.microsoft.com/default.aspx?kbid=321641
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S.
http://mvp.support.microsoft.com
>
> Game FAQs:
;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
> MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
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