How to change the security code on my computer

[Dmac49]

My desktop pc was hacked and they obtained my computers security number (code?) and would like to know where this number is located and can it be changed. Or does it require me to change out the mother board (and other parts) to get a new security number if I am going to keep this computer at all. Help!!

 

[tigerg]

What security code are you talking about? Please define "security code".

 

[Dmac49]

What security code are you talking about? Please define "security code".

I don't know, when I was hacked they instructed me to some key strokes and it brought up a multiple digit number that they said was my computers security number. I want to know if this number is a software thing, a hardware number, motherboard number, or ???? and can I change it or buy a new mother board or ???

 

[tigerg]

Who told you to do this? Can you provide a screen shot? What did you tell the people who requested this information?

 

[Dmac49]

The hacker on the telephone, and I don't have a screen shot. I gave it to them!

 

[tigerg]

I mean a screen shot of where you found the information. Also, the hacker called you? How come you gave him this information?