Samsung monitor black screen
Last response: in Graphics & Displays
Hello,
My Samsung monitor (27" 300 series LED) worked fine for 13 1/2 months. Now it shows a black screen. I ran A Self Test and saw “Check Signal Cable” When the D-sub cable is connected it remains black. I have tried replacing the monitor with another (Samsung 17" lcd) and it worked fine. I also tried the 27" Samsung again with another cable, still showed a black screen. Appreciate any help, Thanks
My Samsung monitor (27" 300 series LED) worked fine for 13 1/2 months. Now it shows a black screen. I ran A Self Test and saw “Check Signal Cable” When the D-sub cable is connected it remains black. I have tried replacing the monitor with another (Samsung 17" lcd) and it worked fine. I also tried the 27" Samsung again with another cable, still showed a black screen. Appreciate any help, Thanks
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Bromeh said:
The inside connector could be broken. Is there another connector on it ? Like dvi or Hdmi. You should try it with another port and if it's still doing it, RMA it.- The Brownie
Thanks for responding to my message, I do have an HDMI port on the monitor but not on my computer.
Samsung's warrantee on this monitor is only one year so I thought I was out of luck. Looking back on my records I found that the card I charged this on has a feature that increases the mfgr. warrantee to 2 years so I should be covered.
Rich55
rich55 said:
Thanks for responding to my message, I do have an HDMI port on the monitor but not on my computer.Samsung's warrantee on this monitor is only one year so I thought I was out of luck. Looking back on my records I found that the card I charged this on has a feature that increases the mfgr. warrantee to 2 years so I should be covered.
Rich55
I hope it's still on warranty
- The Brownie
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