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Need help. screen locking up and noise

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March 8, 2013 7:09:10 PM




***i posted this elsewhere on the forum but its not getting much attention because it doesnt pertain to the topic i posted under anymore. so ill post here to cover all bases.***




first build ever:


CPU: AMD FX-6300 3.5GHz 6-Core Processor
Motherboard: ASRock 970 Extreme3 ATX AM3+ Motherboard
Memory: G.SKILL Value 8GB 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C11S-8GNT
Storage: Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: Sapphire Radeon HD 7850 2GB Video Card
Case: Antec Three Hundred Illusion ATX Mid Tower Case
Power Supply: CORSAIR Builder Series CX430 430W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
Operating System: Microsoft Windows 7 Ultimate Full (64-bit)
Mouse: Logitech G9x Wired Laser Mouse
Monitor: HP 2010i 20" widescreen lcd 16:9
Optical Drive: HP DVD-RAM GH60L



every now and then the speakers will make the "burrrrrrr" noise and the screen will stutter/lock up for a second.
screen will stutter every few seconds. this isnt a constant occurrence but occasionally happens and once it does it keeps happening until i restart.


NOTE:
not overclocked.

catalyst and drivers up to date. version 13.1 found here: http://support.amd.com/us/gpudownload/windows/Pages/rad...

this occurs if i do anything graphic intensive. such as streaming video or playing games.

speedfan temps are all under 60C (gpu and cpu get up to about 59c/60c under load while playing bf3)

everything in bios is set to auto/default



help :( 

More about : screen locking noise

March 8, 2013 7:15:33 PM

d00msdayxx said:


this occurs if i do anything graphic intensive. such as streaming video or playing games.

help :( 



Test out your GPU...Switch it with another card, and run a stress test.
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March 8, 2013 7:18:27 PM

i ran prime 95 on it for about an hour and a half and then stopped it.

i dont know how to get or read the results for that test. nothing broke? i guess?

i have a 4830 i can test. ill try that and post result
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March 8, 2013 7:19:33 PM

This sounds like a RAM issue. My wife's PC had this exact problem when I first built it. Replacing the RAM solved the problem.
Test yours with Memtest86+, one stick at a time.
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March 8, 2013 7:27:02 PM

you have to burn memtest to a cd?

i ran windows memory diagnostic at boot about a week ago and it showed no problems.

and i only have one stick of 8gb ram
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March 8, 2013 7:39:28 PM

Was it one of those mobo + ram combo "deals" that newegg does?
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March 8, 2013 7:48:17 PM

no. i bought them separately
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March 8, 2013 8:01:10 PM

so possible issues are ram or gpu? ill swap out each one at a time and see
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March 8, 2013 9:41:49 PM

swapped gpu and seems fine for now. ill continue and see what happens
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March 8, 2013 10:12:41 PM

if it is the gpu thats the problem what should i do?
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March 8, 2013 10:33:30 PM

Since you just built this, presumably the graphics card is still under warranty. If so, start a RMA with Sapphire.
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March 8, 2013 10:35:51 PM

does overclocking it void warranty?

i only overclocked it slightly for like 2 days. then returned it back to stock because i thought it might be the problem for the issues i explained above
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March 8, 2013 11:02:09 PM

It shouldn't, unless they can prove you overvolted it, which CCC doesn't do.
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March 8, 2013 11:03:28 PM

ok. ill keep this older gpu in and see if the problem happens again. like i said it was every now and then. if it never happens then ill assume it was the 7850 and ill do an rma request
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March 15, 2013 5:56:15 PM

problem seemed to be the gpu. thanks sapphire. for the faulty gpu. in the process of doing RMA now.

thanks everyone
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!