Archived from groups: microsoft.public.windowsxp.games (
More info?)
Had the Same problem... the CD Rom it self like to be picky.. i had that
problem with burnable ones on my LITE ON a few months ago.. it would read
regular disks but never a burned it would just give up
"Jimmy S." wrote:
> My pleasure Nicci!
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S.
http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
> MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
> "Nicci" <Nicci@discussions.microsoft.com> wrote in message news:E3F89819-C37D-427F-8B64-62BEF92FF43D@microsoft.com...
> | Well, I tried almost all of your options, and it would seem you nailed it
> | with #4. We only have one drive, but it's a CDR W drive. I never even
> | considered the possibility that this might have been the problem. I'm going
> | to contact the support that came with the game, and see if they have any
> | advice for us. Thanks, Jimmy! You've been a big help!
> |
> | "Jimmy S." wrote:
> |
> | > Hi Nicci,
> | >
> | > Before we begin troubleshooting the issue, if you have more than one
> | > DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
> | > this type of problem resolved by simply using the other DISC player.
> | >
> | > Here are some other more involved solutions which have worked:
> | >
> | > 1. Before we begin, please save a restore point for your system.
> | > How to use Windows XP System Restore:
> | >
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
> | >
> | > 2. You might be affected by problems similar to the Insert CD error.
> | > - Try the advice and DL at:
http://support.microsoft.com/?kbid=228985
> | > Another trick that I found sometimes works is to make the limited account an
> | > administrator account and run that game once. This should create the registry
> | > settings and permissions for that user to be able to properly run the game.
> | >
> | > 3. Kazaa or Kazaa light is installed on your system.
> | > - Uninstall the game(s) and Kazaa, and reinstall from original CD.
> | >
> | > 4. Multiple CD drives on your system including Virtual CD drives.
> | > - Disconnect all but the main CD drive and try the game. You
> | > might have an older drive, or a CD Writer which is incompatible
> | > with the Safe Disk copy protection on the CD. (Contact Vendor).
> | >
> | > 5. Your antivirus or application firewall might be conflicting with it.
> | > - Disable the software temporarily.
> | >
> | > 6. There might be a patch available for your game to correct the issue.
> | > - Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.
> | >
> | > 7. Your desktop may need to be set at least 800x600 and 16 colors.
> | > - Click Start / (Settings) Control Panel / Click Display
> | >
> | > 8. Your Video, Sound, or Monitor drivers may need updating.
> | > - Try updating your Video drivers using the instructions at:
> | >
http://mvps.org/nibblesnbits/Video.html#drivers
> | >
> | > 9. You might have software running on your system which is causing conflicts.
> | > - Temporarily disable Startup programs one at a time, starting with Firewall,
> | > AV, and ad blockers using:
http://new.jtsoft2001.com/windows/startup.php
> | > You can lookup what a program does before you disable it here:
> | >
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
> | >
> | > 10. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
> | > to Unplug from your Internet connection, and then repair Windows using
> | > this method:
http://michaelstevenstech.com/XPrepairinstall.htm
> | >
> | > After you reboot, try the game again. If it works, save a new restore point.
> | >
> | > Lastly, boot up your system, turn on your XP Internet Firewall, plug back
> | > into your Internet connection and install all Critical and Recommended updates
> | > from:
http://windowsupdate.microsoft.com one at a time. Test the game after
> | > each update to find which is causing the game not to start on your PC.
> | >
> | > --
> | > Cheers, Windows XP MVP Shell / User
> | > Jimmy S.
http://mvp.support.microsoft.com
> | >
> | > Game FAQs:
;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> | > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
> | > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
> | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > _________________________________________________________
> | >
> | >
> | >
> | > "Nicci" <Nicci@discussions.microsoft.com> wrote in message news:2A1EF535-7867-4F76-8E30-4D9A6A3007E9@microsoft.com...
> | > |I recently installed Diablo 2: Lord of Destruction on my computer. It
> | > | installed okay, but we can't play it. Every time we click on the game, a
> | > | message comes up telling us to verify that the CD is in the drive, and then
> | > | click Retry. The CD is in the drive. No matter how many times we click Retry,
> | > | the game won't start.
> | > | We're running a brand new Dell Dimension 2400, with Windows XP. If you need
> | > | any other information, post a message. I'll be happy to provide.
> | > | Thank you all so much for your assistance!
> | >
> | >
> | >
>
>
>
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