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My laptop will not connect to the internet but if i switch users it will

Last response: in Wireless Networking
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February 18, 2012 9:49:51 PM

HELP!!!!!

My wife and I share a laptop and recently we have been unable to connect to the internet UNLESS we switch users. :fou: 

Is this a firewall settings problem or something else?

Any help/advise would be most welcome!

Scott
February 20, 2012 5:43:47 AM

It could be a user account corruption or another account's anti virus program/firewall. Try to turn off the firewall and check. If that does not work, try creating a new user account and if it works and then you can easily transfer the data from the existing account to the newly created account with ease.

Let me know, if that works that I can provide you further information. All the best!!!
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