Driver Problem - AMD SMBus

Recently OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3300 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 3575 Mb
Graphics Card: AMD Radeon HD 6410D, 512 Mb
Hard Drives: C: Total - 466936 MB, Free - 353158 MB; D: Total - 305242 MB, Free - 169063 MB;
Motherboard: Foxconn, A75M
Antivirus: Kaspersky Internet Security, Updated and Enabled

G'Day, I'm a newbie both to this site and computing in general (2 years).

I recently did a clean install from the Foxconn Recovery Console and Restored from My Drive D. (Win 7 Control Panel)

After noticing slow system performance I checked Drive manager and got 2 different results from the Device Manager -
(1) No Drivers are installed for this Device,
(2) From Microsoft Update from Device Manager - "The Best Driver S/W for your Driver is already installed.

To make matters worse when attempting to download "Auto Detect from AMD it couldn't find the OS or Drivers

PROBLEM initially started with VERY slow browsers (IE9 and Firefox) and all programs loaded from the Desktop.
I also noticed on the lower LHS of the Desktop shows each Website stage being of downloaded

I'm not sure if this is the correct Forum for this problem.

I also have a DDS zipped System Dump to upload if necessary (How do I do it and to where)

Looking forward to any comments and solutions that may be offered to help me out as I've had this problem for weeks.

2 answers Last reply
More about driver problem smbus
  1. Sign in as administrator (If you are not administrator you may be blocked)
    Close all the applications that are being and close your files...
    Turn Off the antivirus and firewall, turn off the functions of windows defender.
    If you have multiple security programs installed, they must be turned ALL off. Security will prevent your driver from installing...
    Download the latest CCC driver package, and save it to an easy location. Make sure this is the correct driver for your card.
    Delete all the current AMD video software and drivers, restart the system (the video will look screwy, don't worry)
    Now load install all the newest CCC drivers and restart the system (the driver will not work (yet) as you said, but load it anyway)
    left click start
    left click computer
    right click C drive
    Left click Open
    Right click Users
    Left click properties
    "Check" mark the box that says: Attributes: "Hidden" (there is now a check-mark in the "Hidden" box)
    Click: "Apply"
    Now the system will apply the hidden attributes...and this will take a while, or maybe a long while. Let this proceed, and don't interrupt it...
    During this procedure, a message may inform you that you do not have administrator privilege to the file you are trying to change the attributes of. That's OK. Just click: "ignore all."
    When this procedure is finished, click OK (the box will close after you click OK)
    Now you will once again be looking at folders in C drive (don’t close the C drive window or you may regret it)
    (once again) right click Users
    (once again) left click properties
    UN- check the box that says: Attributes "Hidden" (you will now take the check mark OUT, Hidden is no longer checked)
    Click Apply
    Now the computer will UN-apply the hidden attributes, and it may take a while, or a long while...but let it proceed, and finish, don't interrupt it.
    During this procedure, a message may inform you that you are not the administrator of the file that you are trying to change the attributes of. That's OK, just click: "ignore all."
    When this is completed click OK
    Now close all windows and restart the computer
    turn all the security back on.
    At this point, the CCC should be functional. Open the CCC and
  2. Soundguruman - Thankyou for your interest, it was well received.

    I have since resolved the problem, but I read with interest and trepetation your response, but very very informative.

    Again thank you for your response and interest.

    Regards , haveagoodweekend

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