Netbook not booting up

[allison schoeman]

Hello,
i tried using the start up repair...nothing...i tried opening in safe mode...nothing...i tried starting normally... nothing. it comes on and then loads the gigabyte screen but then the screen goes black with just the mouse pointer it but does not do anything after that

 

[WR2]

Hello allison schoeman;

You can do a pretty easy test to see if it's maybe just a problem with Windows.

Create a bootable USB thumb drive with it's own operating system that doesn't need to use the HDD or Windows.
If it can run well you can narrow things down to the HDD or Windows installation.

Ubuntu Desktop
http://www.ubuntu.com/download/ubuntu/download

It's not windows - but enough alike you can probably browser your HDD to find and locate any personal data or files you may not have backed up.

Tap on the F12 key at power on and choose the USB device to boot from.