Nokia 6600 / NHL-10 problem - no audio from earpiece

Archived from groups: alt.cellular.nokia (More info?)

Hi Folks,

Having dramas with a Nokia 6600/NHL-10 handset. Called Nokia
'customer service' who referred me to 'customer care' - both
were pretty much useless (ie: didn't want to hear about the
problem, just "give us money and we'll look at it" )

So I turn to you!

Symptom: No audio from in-phone earpiece during calls.
'Loudspeaker' function doesn't (ie: option is
displayed during calls, but doesn't work). Other
party *can* hear me speak (ie: microphone is ok)

Also, handset won't play *some* sounds. Midis,
and the 'awc' audio *does* play, but all other
ringtones, keyboard beeps, etc, do not. (Does
this mean software drama, or do the midis play
out of the rear speaker and is this simply a
earpiece fallen out issue?)

Handset: Nokia 6600 / NHL-10
In standard form, no accessories fitted. Original
(included in box) 32Mb MMC card installed.
Occasional in-car use with (genuine) PPH-1
hands free kit

Firmware: v3.42.1 / 16-10-03 / NHL-10

Network: Optus GSM post-paid (Australia)
Recently used on assorted networks in Hong Kong,
Shanghai, Singapore - worked fine everywhere.
Failure occurred a few days after return to Oz

I tried: Lots of power on/off resets
Lots of battery out resets
Hard reset with Send + * + 3 on power up (with
and without SIM/MMC fitted)
Soft reset with *#7370# (with and without SIM/MMC
fitted)



Any thoughts, ideas, solutions, quotes-to-repair? :-) (email
address is real if you prefer to respond offline)

Thanks in advance,

G

Archived from groups: alt.cellular.nokia (More info?)

"John Kester" <j.kester@aolhell.com> wrote in
news:7ycIe.831$jq6.9@newsfe2-win.ntli.net:
> Not sure, probably best if you strip your phone yourself. Been a while
> since I've had mine open but I'm pretty sure there are some ribbon
> cables that connect everything.


Thanks John. I was starting to give the handset the evil eye
(as in "I'm gonna dismantle you" ) already. Followed the instructions
you linked to as far as getting the front cover off, and then
stalled because I was in the office, and my T6 driver was at
home!

On the way home, I got to thinking. This telephone is behaving like
it was plugged into the PPH-1 hands free kit. The last time I
remember it working properly was in the car. I wonder if...

So I went down and hopped in my car, powered the car up, plugged
the phone in/out/in/out a few times and... it came back to life!


The phone seemed to have decided that it was connected to the
hands free kit, and was behaving accordingly. All along I was
unconvinced that the problem was hardware, because there were a
whole range of things happening that *must* have been more than
just a loose cable or a fried component.


So I didn't need to dismantle the phone, and I still have no
idea where my t6 driver is!


> Once you have undone the screws any put a pin to ease off the
> case, just run a credit card round the outside of it.

Credit card was a good move, thanks. I would have used a flat
bladed screwdriver and carved up the case! The phone came out of
the exercise largely unscathed despite my ham fisted approach!


> Probably cost more to send the phone to be repaired than to
> buy a new one

Zactly. I actually did a shop around for a new phone yesterday
and, price aside, there really isn't anything on the market right
now that interests me. Remember when telephones were things you
talked to people on?! I wanted speakerphone (for talking on the
phone without taking my motorcycle helmet off), scope for a
car kit, maybe a camera, and something that can talk to a computer
for SMS (ie: not a symbian phone). There's really nothing out
there. I had actually dug out a couple of old Nokia 8210s and was
planning to revert to those if I couldn't get the 6600 to work!


Thanks,

G

Archived from groups: alt.cellular.nokia (More info?)

I think its just a leaf switch inside the bottom of the phone but it should
come up with the headphones icon on the phone to tell you that it was using
hands free/headphones.



"GB" <g.b@sonicresearch.mailme.org> wrote in message
news:0DyIe.172$Tg4.6154@news.optus.net.au...
> GB <g.b@sonicresearch.mailme.org> wrote in news:9AyIe.171$Tg4.6063
> @news.optus.net.au:
>> On the way home, I got to thinking. This telephone is behaving like
>> it was plugged into the PPH-1 hands free kit. The last time I
>> remember it working properly was in the car. I wonder if...
>> So I went down and hopped in my car, powered the car up, plugged
>> the phone in/out/in/out a few times and... it came back to life!
>> The phone seemed to have decided that it was connected to the
>> hands free kit, and was behaving accordingly. All along I was
>> unconvinced that the problem was hardware, because there were a
>> whole range of things happening that *must* have been more than
>> just a loose cable or a fried component.
>
>
> Forgot to mention: What surprises me about this whole exercise
> is that I had actually reset and formatted the phone several times.
>
> I reset twice using *#7370# *and* reset twice using 'Send' +
> '*' + '3'.
>
> Through all that, the phone still thought it had a car kit up
> its bum. Maybe the problem *was* mechanical.
>
> Go figure.
>
> G