I've had a number of major issues with my computer. I'm not particularly experienced with computers, but my brother who built the computer is away so if anyone could help me out then I'd be hugely appreciative.
My computer crashes multiple times a day. The computer seems to work fairly well while using un-intensive programs such as word or 2D games, but if I use my web browser or 3D games then it often crashes. I've been having these crashes in particular:
1) screen briefly goes black and recovers with a message “Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kermal Mode Driver, version 310.90 stopped responding and successfully recovered”. Often this occurs while browsing web pages.
2) screen goes black, flashes, sometimes green or grey blocks of random size and placement appear on the screen.
3) screen goes black and I can get no response until I restart the computer entirely. This happens almost every time I start up a 3D game. This recently happened on start up and I received this message after rebooting, I'm not really sure what to do with it:
" Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
I believe my components are still under warranty so I was wandering if anyone would be able to help me identify the cause of these problems! Any help would be greatly appreciated. Please tell me if there is any further information I can provide you with to help. Thank you.
It has been suggested to me that I could disable my graphics card, and run things using my motherboards graphics. I would be greatly appreciative If anyone has any Idea how to do this also!
Apologies for taking a while to reply, had a new development in my PC issues! So I have worked through the troubleshooting with no luck, however now whenever I start up my computer I automatically receive a black screen after BIOS and the safe mode options