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Sony Vaio blue screen on startup

Last response: in Windows 7
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March 21, 2012 2:42:39 AM

I don't know if this is the correct area to be posting, so if you know where I should post this, let me know, and I'll move it.

My friend had me fix his laptop for him, the laptop is a Sony Vaio PCG-384L. Here's what I've done so far.

-Try to replace Vista with Win7, fail. Won't boot from USB.
-Hook up laptop hard drive to my desktop, install Win7, success.
-Return laptop hard drive to laptop
-Start laptop

Here's my issue. When I start the laptop, it gets just past the "Starting Windows" Animation screen, and then I get a blue screen. The blue screen lasts about 10ms, so I can't get any codes. This is all I've been able to do for troubleshooting:

-Check to see if laptop hard drive boots in other computers : It does
-Check RAM
-Remove 1, test : fail
-Replace 1, remove 2, test : fail
-Put 1 in 2, vice verse : fail

Same issue each time, get past startup animation, blue screen.

I don't know how else to troubleshoot a laptop. I could seriously use some help.

Thanks in advance.
a c 572 D Laptop
a b $ Windows 7
March 21, 2012 12:18:06 PM

Hello kirkr;

-Hook up laptop hard drive to my desktop, install Win7, success.
-Return laptop hard drive to laptop

Is probably the root cause of your current problem. The Win7 install has drivers for your desktop PC and not the laptop.
If you have the Win7 installation DVD you should be able to 'repair' the problem to get the right drivers installed.
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a c 572 D Laptop
a b $ Windows 7
March 21, 2012 12:24:01 PM

To double check it's not a laptop hard issue.
Build a bootable LiveCD with it's own operating system

Ubuntu Desktop
http://www.ubuntu.com/download/ubuntu/download

CD or USB thumb drive option.
Tap on the F12 button at power on to get the Advanced Boot options.
For the CD... use the Try It option, not the install option.

If it runs OK - you're ruled out the laptop hardware (except possibly the hard drive).
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a b $ Windows 7
March 21, 2012 12:28:10 PM

heh.
You installed windows for *your* desktop.
So all the guts of windows is configured for your desktop, not the laptop.

So.... why did you take the hard drive out of the laptop in the first place?
Why didn't you stick the windows dvd in the laptops dvd player and boot off of that?
Are you using a unauthorized copy of windows?
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March 21, 2012 12:44:47 PM

WR2 said:
Hello kirkr;

-Hook up laptop hard drive to my desktop, install Win7, success.
-Return laptop hard drive to laptop

Is probably the root cause of your current problem. The Win7 install has drivers for your desktop PC and not the laptop.
If you have the Win7 installation DVD you should be able to 'repair' the problem to get the right drivers installed.


Well, when I try to install Win7 ON the laptop, whether I pick Setup or Recovery mode, after the Installation's "starting windows" animation, It shows the cursor on a black screen for about a second, then the laptop reboots.
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March 21, 2012 12:45:44 PM

memadmax said:
heh.
You installed windows for *your* desktop.
So all the guts of windows is configured for your desktop, not the laptop.

So.... why did you take the hard drive out of the laptop in the first place?
Why didn't you stick the windows dvd in the laptops dvd player and boot off of that?
Are you using a unauthorized copy of windows?


I'm using a USB copy I have, I'm currently not in possession of the disk itself.
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a b $ Windows 7
March 21, 2012 1:00:24 PM

Ok, well, since we can't see what error message you are getting.
Put the hard drive in the laptop.
Hit F8 when it goes to startup and select "Enable bootlogging"
Let it run, and crash.
Take the hard drive back out, stick it in your desktop, but boot off the desktops' hard drive(different copy of windows)
Goto the laptops hard drive in my computer.
At its root(like D:\ or E:\ or whatever) look for the file named "ntbootlog.txt" and post that here.
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a c 572 D Laptop
a b $ Windows 7
March 21, 2012 1:03:39 PM

Your laptop is trying to boot desktop hardware. It has desktop drivers installed.
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