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Digital Cable box problems

Last response: in Home Theatre Legacy
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Anonymous
January 10, 2005 10:58:25 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

I've just had installed a General Instrument digital cable decoder box. My
RTV 5040 has all workable functions: play, pause, return to live, etc. All,
that is, EXCEPT the ability to record! I get a "no video signal detected"
error. I also cannot receive any program listings on the RTV.

The cable comes in from the wall to the ANT IN connector on the cable box.
From there it goes to the ANT IN on the RTV. I have gone to SETUP/NETWORK
INPUTS and correctly selected all the appropriate settings.

I've tried unplugging the unit, rebooting it, everything I can think of.
Still, no luck. I've also scoured the AVS forums for solutions. Many other
people seem to have the same problem, but no one seems to have a real
solution.

Can anybody here help me?
Anonymous
January 10, 2005 10:58:26 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

On Mon, 10 Jan 2005 19:58:25 GMT, "TLP" <TLP@nospam.com> wrote:

>I've just had installed a General Instrument digital cable decoder box. My
>RTV 5040 has all workable functions: play, pause, return to live, etc. All,
>that is, EXCEPT the ability to record! I get a "no video signal detected"
>error. I also cannot receive any program listings on the RTV.
>

The RF input has the WORST quality. Use something else if possible.
Anyway, you should try all the output (from the cable box) and input
(to the Replay) combinations.

>The cable comes in from the wall to the ANT IN connector on the cable box.
>From there it goes to the ANT IN on the RTV. I have gone to SETUP/NETWORK
>INPUTS and correctly selected all the appropriate settings.
>

Also, try different connections to help locate the problem. Does the
cable box work connected directly to the TV?

You say you get the "no video detected" message. Are you sure you're
selecting the proper input? Does the line from the cable box actually
have video on it? See above. A little experimentation helps a lot.

>I've tried unplugging the unit, rebooting it, everything I can think of.

That ought to include checking the cable box other than through the
Replay.

>Still, no luck. I've also scoured the AVS forums for solutions. Many other
>people seem to have the same problem, but no one seems to have a real
>solution.
>
>Can anybody here help me?
>

As far as the guide is concerned, that's a different problem. What
have you done to try to get it? Note that the Replay asks you to enter
your ZIP code. Did you do that right? What choices did you make in the
menu? Since you're using the RF input, what does it say is connected
to it? Did you allow the Replay to connect after making that setting?
What did it do?

Answering these questions can help for find out what what;s wrong.

--
Mark Lloyd
has a Replay 5xxx
http://go.to/notstupid
http://notstupid.laughingsquid.com

"It is a curious thing that every creed promises a
paradise which will be absolutely uninhabitable for
anyone of civilized taste." -- Evelyn Waugh
Anonymous
January 10, 2005 11:09:26 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

Have you set the RTV tuner to channel 3? Try using the A/V input instead
of the RF.

From:TLP
TLP@nospam.com

> I've just had installed a General Instrument digital cable decoder
> box. My RTV 5040 has all workable functions: play, pause, return to
> live, etc. All, that is, EXCEPT the ability to record! I get a "no
> video signal detected" error. I also cannot receive any program
> listings on the RTV.
> The cable comes in from the wall to the ANT IN connector on the cable
> box. From there it goes to the ANT IN on the RTV. I have gone to
> SETUP/NETWORK INPUTS and correctly selected all the appropriate
> settings.
> I've tried unplugging the unit, rebooting it, everything I can think
> of. Still, no luck. I've also scoured the AVS forums for solutions.
> Many other people seem to have the same problem, but no one seems to
> have a real solution.
>
> Can anybody here help me?
Related resources
Anonymous
January 10, 2005 11:23:54 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

Yes, I have just tried that. Still nothing in the program guide and no
recording capability. The channels are all listed, but no info.

BruceR wrote:
> Have you set the RTV tuner to channel 3? Try using the A/V input
> instead of the RF.
>
> From:TLP
> TLP@nospam.com
>
>> I've just had installed a General Instrument digital cable decoder
>> box. My RTV 5040 has all workable functions: play, pause, return to
>> live, etc. All, that is, EXCEPT the ability to record! I get a "no
>> video signal detected" error. I also cannot receive any program
>> listings on the RTV.
>> The cable comes in from the wall to the ANT IN connector on the cable
>> box. From there it goes to the ANT IN on the RTV. I have gone to
>> SETUP/NETWORK INPUTS and correctly selected all the appropriate
>> settings.
>> I've tried unplugging the unit, rebooting it, everything I can think
>> of. Still, no luck. I've also scoured the AVS forums for solutions.
>> Many other people seem to have the same problem, but no one seems to
>> have a real solution.
>>
>> Can anybody here help me?
Anonymous
January 10, 2005 11:27:36 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

The channel guide data comes from the ethernet or dialup connection -
not through the cable box. Is the internet connection working? Have you
paid the activation fee yet? If you hook the cable directly to the input
rather than through the cable box does that make a difference?

From:TLP
TLP@nospam.com

> Yes, I have just tried that. Still nothing in the program guide and
> no recording capability. The channels are all listed, but no info.
>
> BruceR wrote:
>> Have you set the RTV tuner to channel 3? Try using the A/V input
>> instead of the RF.
>>
>> From:TLP
>> TLP@nospam.com
>>
>>> I've just had installed a General Instrument digital cable decoder
>>> box. My RTV 5040 has all workable functions: play, pause, return to
>>> live, etc. All, that is, EXCEPT the ability to record! I get a "no
>>> video signal detected" error. I also cannot receive any program
>>> listings on the RTV.
>>> The cable comes in from the wall to the ANT IN connector on the
>>> cable box. From there it goes to the ANT IN on the RTV. I have
>>> gone to SETUP/NETWORK INPUTS and correctly selected all the
>>> appropriate settings.
>>> I've tried unplugging the unit, rebooting it, everything I can think
>>> of. Still, no luck. I've also scoured the AVS forums for solutions.
>>> Many other people seem to have the same problem, but no one seems to
>>> have a real solution.
>>>
>>> Can anybody here help me?
Anonymous
January 10, 2005 11:38:00 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

Yes, the internet connection is OK. My IVS settings are OK. I've been a
RTV customer for nearly a year and my account is paid into February.
Everything was working just fine before the digital cable box was installed
(by an Insight Communication tech).

My only problem is the RTV does not recognize the signal from the digital
box.

BruceR wrote:
> The channel guide data comes from the ethernet or dialup connection -
> not through the cable box. Is the internet connection working? Have
> you paid the activation fee yet? If you hook the cable directly to
> the input rather than through the cable box does that make a
> difference?
Anonymous
January 10, 2005 11:58:32 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

Make sure the volume control on the cable box is set to maximum. Don't
know if that'll help but is could cause poor sound if not set properly.
Is the IR blaster working OK? Try setting the RTV to channel 4 too. If
all that fails, reboot the unit by holding the power button in for about
20 seconds with the ethernet cable UNPLUGGED. Then plug the cable back
in and do the setup again.

From:TLP
TLP@nospam.com

> Yes, the internet connection is OK. My IVS settings are OK. I've
> been a RTV customer for nearly a year and my account is paid into
> February. Everything was working just fine before the digital cable
> box was installed (by an Insight Communication tech).
>
> My only problem is the RTV does not recognize the signal from the
> digital box.
>
> BruceR wrote:
>> The channel guide data comes from the ethernet or dialup connection -
>> not through the cable box. Is the internet connection working? Have
>> you paid the activation fee yet? If you hook the cable directly to
>> the input rather than through the cable box does that make a
>> difference?
Anonymous
January 11, 2005 12:30:52 AM

Archived from groups: alt.video.ptv.replaytv (More info?)

The digital box has no volume control. No problem there. I did your
suggestion about rebooting with the ehternet cable UNplugged and reran the
setup. Nothing has changed.

I suspect I may be returning the digital cable box. I enjoy RTV too much to
let the extra device get in it's way!

BruceR wrote:
> Make sure the volume control on the cable box is set to maximum. Don't
> know if that'll help but is could cause poor sound if not set
> properly. Is the IR blaster working OK? Try setting the RTV to
> channel 4 too. If all that fails, reboot the unit by holding the
> power button in for about 20 seconds with the ethernet cable
> UNPLUGGED. Then plug the cable back in and do the setup again.
Anonymous
January 11, 2005 1:21:46 AM

Archived from groups: alt.video.ptv.replaytv (More info?)

If the cable box is plugeed into the TV directly do you get a picture?

From:TLP
TLP@nospam.com

> The digital box has no volume control. No problem there. I did your
> suggestion about rebooting with the ehternet cable UNplugged and
> reran the setup. Nothing has changed.
>
> I suspect I may be returning the digital cable box. I enjoy RTV too
> much to let the extra device get in it's way!
>
> BruceR wrote:
>> Make sure the volume control on the cable box is set to maximum.
>> Don't know if that'll help but is could cause poor sound if not set
>> properly. Is the IR blaster working OK? Try setting the RTV to
>> channel 4 too. If all that fails, reboot the unit by holding the
>> power button in for about 20 seconds with the ethernet cable
>> UNPLUGGED. Then plug the cable back in and do the setup again.
!