With at&t diagnostics everything passed except 6rd continuity

[ree447]

Our Internet connection with AT&T always drops and this is quite disturbing. When running the diagnostics test, everything passes except for the 6rd Continuity. What could the problem be?

 

[ksiemb]

Our Internet connection with AT&T always drops and this is quite disturbing. When running the diagnostics test, everything passes except for the 6rd Continuity. What could the problem be?

You need to contact AT&T Tier II Support to check your connection.
ATT Tier Two Support 877-722-3755