after get troubleshooting information it says :
"The DNS server isn't responding" and "The connection between your access point, router, or cable modem and the Internet is broken"
request time out for a long time. and displays a message indicating that there is “no Internet Access " and sometime displays "internet access".
but i still can't browsing the web.
my ping just look like this for example. it will continue all day long.
C:\>ping 169.76.54.3
Pinging 169.76.54.3 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.