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Computer won't boot up

Hello,
My daughter's computer is locked up up. When you turn it on it flashes the Dell logo screen then goes to this message:
Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation

This Product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and
US6, 327, 625

Realtek PCIe FE Family Controller Series v1.19 (08/10/09).

It is a Dell Inspiron N5010. I have run the diagnostics and everything passes however I don't understand the boot order.

Any help would be appreciated. We have replaced the hard drive 2 times already and the warranty ran out 20 days ago.

Thank you,
Kim
4 answers Last reply
More about computer boot
  1. This could be a HDD related issue.
    When was the HDD changed the last time?
    Did you try re-installing Windows with your disks?

    I had a similar issue. One was because my HDD had failed completely due to numerous bad sectors. And another time, because the Data cable was not plugged in properly.
  2. When that starts to show on the screen, press the esc key to bypass the pxe boot (network boot). If that works, then you'll to change the boot order
  3. Perform the following tasks::

    Scan your computer with an antivirus
    Apply De-fragmentation on your system
    Delete all temporary files
    Run disc clean up
    Fix registry errors.
  4. ^ The OP said he can't get into Windows. It doesn't load up.
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