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Noise on my soundcard

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  • Nvidia
  • Video
  • Sound Cards
  • Graphics
Last response: in Graphics & Displays
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February 6, 2013 11:10:50 PM

Hello. First i'm going to say that my english is not good. Excuseme.

This is my hardware:

Motherboard: Asrock G31M-GS R2.0
Video: Nvidia GeForce GT240
CPU: Dual Core E6700
Sound: M-Audio Fast Track Pro
RAM: 4GB
Wifi: Netway NW579

It's running on windows 7 x64.

I have an external soundcard. When i'm playing video, online video or the GPU is too bussy y have noise, cutted sound...

The latency is well configured but the sound is crackled, cutted and noisy. When i'm playing online video in full screen is a nightmare.

I runned DPC latency checkers and i got too bad results with the video system.

I need a solution because i'm producing video and audio and it's a big problem. :( 

More about : noise soundcard

a b Î Nvidia
February 6, 2013 11:16:50 PM

uninstall drivers and reinstall

February 7, 2013 12:38:38 AM

i have a complete clean installation. i have no virus. i have the latest drivers... 2 or 3 months ago it worked well but it crashed. I'm triying to work but i can't. I have noise and when i'm working 15 or 20 minutes some channels (in the sequencer) go out. :o 
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February 7, 2013 1:04:49 AM

Nothing to do with that, change for a better sound card...

it's picking electrical noise, use only the card port, not the front one (they're worse than any on card output for interference noise)

Move the soundcard the further you can from the GPU, it's the only way to remove the most interference possible, if that don't work, pick a better sound card that have a higher SNR...

I had this problem and depluging the front ports resolve most of the interference, however i always had some with a X-FI until i changed for a Xonar sound card...
February 7, 2013 1:10:14 AM

It's a external soundcard. Plugged in a USB port. The card isn't near my computer. The normal electromagnetic interferences doesn't affect it. And it worked well since the last year.
a b Î Nvidia
February 7, 2013 1:16:59 AM

have u tried using ur onboard sound?

February 7, 2013 1:20:41 AM

It's late today. Tomorrow i'll try to use the onboard soundcard and make a test in another computer and i'll say to you.
a b Î Nvidia
February 7, 2013 1:38:01 AM

alright, sounds good.

February 7, 2013 1:48:47 AM

This is the result of LAtencymon (a DPC latency checker):

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:00:05 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: YO-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASRock, G31M-GS.
CPU: GenuineIntel Pentium(R) Dual-Core CPU E6700 @ 3.20GHz
Logical processors: 2
Processor groups: 1
RAM: 4095 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3116,0 MHz
Measured CPU speed: 2539,0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2844,079587
Average measured interrupt to process latency (µs): 2,940680

Highest measured interrupt to DPC latency (µs): 2840,794292
Average measured interrupt to DPC latency (µs): 1,000470


_________________________________________________________________________________________________________
MEASURED SMI, IPI AND CPU STALLS
_________________________________________________________________________________________________________
The SMI, IPI and CPU stalls value represents the highest measured interval that a CPU did not respond while having its maskable interrupts disabled.

Highest measured SMI, IPI or CPU stall (µs) 0,328529


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 2052,781772
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0,340789
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0,771982

ISR count (execution time <250 µs): 9809
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 12
ISR count (execution time 1000-1999 µs): 10
ISR count (execution time 2000-3999 µs): 1
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2964,385109
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 310.90 , NVIDIA Corporation

Highest reported total DPC routine time (%): 1,024814
Driver with highest DPC total execution time: USBPORT.SYS - Controlador de puertos USB 1.1 y 2.0, Microsoft Corporation

Total time spent in DPCs (%) 1,889109

DPC count (execution time <250 µs): 26882
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 32
DPC count (execution time 1000-1999 µs): 2
DPC count (execution time 2000-3999 µs): 9
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: latmon.exe

Total number of hard pagefaults 1
Hard pagefault count of hardest hit process: 1
Highest hard pagefault resolution time (µs): 7835,822850
Total time spent in hard pagefaults (%): 0,076671
Number of processes hit: 1


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0,126315
CPU 0 ISR highest execution time (µs): 2052,781772
CPU 0 ISR total execution time (s): 0,053951
CPU 0 ISR count: 7622
CPU 0 DPC highest execution time (µs): 2964,385109
CPU 0 DPC total execution time (s): 0,107179
CPU 0 DPC count: 20682
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0,099130
CPU 1 ISR highest execution time (µs): 1828,074454
CPU 1 ISR total execution time (s): 0,024946
CPU 1 ISR count: 2210
CPU 1 DPC highest execution time (µs): 2559,639281
CPU 1 DPC total execution time (s): 0,085888
CPU 1 DPC count: 6243
_________________________________________________________________________________________________________


Theese numbers are too high!!!

hal.dll have 23,47 ms
directx graphics kernel 23,34 ms
nvidia windows kernel 21,57 ms
usbport.sys 20,13 ms
atapi driver extension 18,30 ms
ndis.sys 14,80 ms
rsplll64.sys 13,66 ms

It's crazy!!!!
February 7, 2013 1:50:11 AM

the normal values are lower than 1.0!!!!
a b Î Nvidia
February 8, 2013 7:45:38 PM

thats too many numbers

February 13, 2013 2:03:25 PM

I tried with another soundcard today an i have the same problem. i think it's something of my graphic card but i can`t find the trouble.
February 13, 2013 7:19:50 PM

Well. I found a possible solution. I have installed a 2012 nvidia drivers and the dpc is a half.

The ne nvidia drivers come with hdmi sound drivers. The hdmi driver put 5 hq audio channels in the system and burns the computer.

I will try to make a lower dpc numbers but it's a beginning
February 14, 2013 5:23:56 AM

I'm not sure if I would count on that program. It says i'm having the same problem. When I don't have any issues lol. I ran the program to see the out come.

CONCLUSION
_________________________________________________________________________________________________________
Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:05:42 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: ROB
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: HP EliteBook 8540w, Hewlett-Packard, 1521
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz
Logical processors: 8
Processor groups: 1
RAM: 16311 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 1862.0 MHz
Measured CPU speed: 3572.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 1338.569556
Average measured interrupt to process latency (µs): 19.711574

Highest measured interrupt to DPC latency (µs): 687.982956
Average measured interrupt to DPC latency (µs): 1.245639


_________________________________________________________________________________________________________
MEASURED SMI, IPI AND CPU STALLS
_________________________________________________________________________________________________________
The SMI, IPI and CPU stalls value represents the highest measured interval that a CPU did not respond while having its maskable interrupts disabled.

Highest measured SMI or CPU stall (µs) 122.638049


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 250.095596
Driver with highest ISR routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.034859
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.055207

ISR count (execution time <250 µs): 94535
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 1
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1481.494092
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 307.45 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.110855
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

Total time spent in DPCs (%) 0.350594

DPC count (execution time <250 µs): 1039558
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 591
DPC count (execution time 1000-1999 µs): 1492
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: latmon.exe

Total number of hard pagefaults 99
Hard pagefault count of hardest hit process: 34
Highest hard pagefault resolution time (µs): 1617.570354
Total time spent in hard pagefaults (%): 0.000810
Number of processes hit: 8


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 30.334808
CPU 0 ISR highest execution time (µs): 0.0
CPU 0 ISR total execution time (s): 0.0
CPU 0 ISR count: 0
CPU 0 DPC highest execution time (µs): 704.853383
CPU 0 DPC total execution time (s): 5.686926
CPU 0 DPC count: 984350
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 21.285830
CPU 1 ISR highest execution time (µs): 250.095596
CPU 1 ISR total execution time (s): 0.153498
CPU 1 ISR count: 7940
CPU 1 DPC highest execution time (µs): 427.199248
CPU 1 DPC total execution time (s): 0.106872
CPU 1 DPC count: 9744
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 10.535987
CPU 2 ISR highest execution time (µs): 239.438776
CPU 2 ISR total execution time (s): 1.352334
CPU 2 ISR count: 82560
CPU 2 DPC highest execution time (µs): 1481.494092
CPU 2 DPC total execution time (s): 2.581136
CPU 2 DPC count: 23351
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 18.687744
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 504.206230
CPU 3 DPC total execution time (s): 0.011661
CPU 3 DPC count: 894
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 6.792611
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 329.302363
CPU 4 DPC total execution time (s): 0.020484
CPU 4 DPC count: 1887
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 22.760380
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 365.380773
CPU 5 DPC total execution time (s): 0.013656
CPU 5 DPC count: 1177
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 8.645374
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 663.895811
CPU 6 DPC total execution time (s): 0.930252
CPU 6 DPC count: 15065
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 19.483525
CPU 7 ISR highest execution time (µs): 126.116541
CPU 7 ISR total execution time (s): 0.008002
CPU 7 ISR count: 4036
CPU 7 DPC highest execution time (µs): 390.622449
CPU 7 DPC total execution time (s): 0.262709
CPU 7 DPC count: 5173
______________________________________________________________________
a b Î Nvidia
February 14, 2013 5:33:34 AM

iceclock said:
thats too many numbers


I do agree though that there is some sort of electrical interference.

I concur with you english mofos do you speak it :) 
February 14, 2013 8:18:53 AM


pic upload

Ok. I have a capture.

I reduced the problem making some changes in BIOS. I disabled SPEEDSTEP and i put a 128 value in PCI Latency Timer. It's better than yesterday but it don't works fine.
!