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Windows 7 printer

Last response: in Windows 7
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February 2, 2010 3:57:40 AM

Hello
I have an HP 5500 series printer & I cannot get it installed in my HP TouchSmart Windows 7 computer. I have tried everything under the sun. Can someone please help me?? Dfrench

More about : windows printer

a b $ Windows 7
February 2, 2010 12:00:14 PM

Have you looked into the device manager to see if it's even detected the printer? If so, did you right click on it and uninstall it and let Windows 7 try to find it again?

If you go to HP's site, you can download the latest driver. The URL is:

http://h20000.www2.hp.com/bizsupport/TechSupport/Driver...

Can you post a picture of your device manager showing if the printer has been detected or not?

Also, are you running 32-bit or 64-bit Windows 7? You have to ensure you have the correct drivers (32-bit or 64-bit).
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