HD 5850 frustration!!

Okay, so I bought an HD 5850 from a guy the other day, and it arrived today. I put it in my Mobo, plugged in the power cable, and turned my pc on. It had a very annoying, high-pitched whine, but I continued. I opened my AMD VISION Control Center to try to turn the fans down, but I couldn't find anywhere in there to change anything except the graphics quality and cpu power. I opened MSI afterburner, and it still said that I was using the 7560D that came onboard, when I made sure the 5850 was plugged in. Also, I bought a VGA-DVI adapter to use on the 5850, but my monitor wouldn't turn on when I plugged it in, either. At this point, I want to punch a hole through my computer because everywhere I look, it says, "Update your drivers!!" How do I do that? I downloaded the Catalyst suite from AMD's site, and it's proving useless so far. If anyone could help me sort this out, it would be greatly appreciated. If I can't get it working within a couple days, I'll reverse charges and send it back to the dude I got it from.
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More about 5850 frustration
  1. try windows update. what happens?
  2. ThePhychoKid said:
    Okay, so I bought an HD 5850 from a guy the other day, and it arrived today. I put it in my Mobo, plugged in the power cable, and turned my pc on. It had a very annoying, high-pitched whine, but I continued. I opened my AMD VISION Control Center to try to turn the fans down, but I couldn't find anywhere in there to change anything except the graphics quality and cpu power. I opened MSI afterburner, and it still said that I was using the 7560D that came onboard, when I made sure the 5850 was plugged in. Also, I bought a VGA-DVI adapter to use on the 5850, but my monitor wouldn't turn on when I plugged it in, either. At this point, I want to punch a hole through my computer because everywhere I look, it says, "Update your drivers!!" How do I do that? I downloaded the Catalyst suite from AMD's site, and it's proving useless so far. If anyone could help me sort this out, it would be greatly appreciated. If I can't get it working within a couple days, I'll reverse charges and send it back to the dude I got it from.


    You most likely have a spot in the bios saying your graphics is integrated. Change that to PCI. Then the card should work and you can get to enjoying the new card.
  3. swifty_morgan said:
    try windows update. what happens?

    I have no important updates, but 6 optionals- MS Security ess., Adv. Micro Devices, Inc HD 7560D..., IDT Audio, and 2 w7x64 based systems update.
  4. jnkweaver said:
    You most likely have a spot in the bios saying your graphics is integrated. Change that to PCI. Then the card should work and you can get to enjoying the new card.

    When I go turn my pc on, I can't get into BIOS. I hit F10, but it stops and freezes, and doesn't continue starting up.
  5. ThePhychoKid said:
    When I go turn my pc on, I can't get into BIOS. I hit F10, but it stops and freezes, and doesn't continue starting up.


    Is that the same whether the card is in or not?
  6. jnkweaver said:
    Is that the same whether the card is in or not?

    No, I can get in the BIOS without it in.
  7. ThePhychoKid said:
    No, I can get in the BIOS without it in.


    Are you sure this card works if so:
    Do this
    1. Take out the card
    2. Boot into Bios and change the setting. Save and exit. Turn off.
    3. Put in the card.
    4. Boot
  8. jnkweaver said:
    Are you sure this card works if so:
    Do this
    1. Take out the card
    2. Boot into Bios and change the setting. Save and exit. Turn off.
    3. Put in the card.
    4. Boot

    I can't find anything where it would change graphics options
  9. ThePhychoKid said:
    I can't find anything where it would change graphics options


    Isn't there something like PCI Settings with PnP/PCI configurations? Sometimes it is PCIe config. Sometimes in integrated peripherals.

    What make and model MB do you have?
  10. jnkweaver said:
    Isn't there something like PCI Settings with PnP/PCI configurations? Sometimes it is PCIe config. Sometimes in integrated peripherals.

    What make and model MB do you have?


    MSI MS-7778 (Jasmine)


    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03359127&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=5187022&prodTypeId=12454
  11. ThePhychoKid said:


    According to those specs you can only have one or the other operating. I do not know if that means you do it manually or it does it automatically.

    Take a look at this link http://www.tomshardware.com/forum/300949-33-disable-onboard-graphics-m4a89gtd-mobo

    about 1/2 way down they have a few different BIOS screenshots trying to show where you change it. Does any of them look like yours?
  12. jnkweaver said:
    According to those specs you can only have one or the other operating. I do not know if that means you do it manually or it does it automatically.

    Take a look at this link http://www.tomshardware.com/forum/300949-33-disable-onboard-graphics-m4a89gtd-mobo

    about 1/2 way down they have a few different BIOS screenshots trying to show where you change it. Does any of them look like yours?

    No. Mine has all the sections at the top, and like 2-4 dropdowns on each section, and each item has like 1-3 things to change. The most relevant info I could see was enabling my PCIE ports, which were already enabled
  13. According to the forums MSI doesn't have a switch in their BIOS but are suppose to autodetect the card and work.

    Was that awful whine you talked about the video card? It sounds like there is a return in your future.
  14. jnkweaver said:
    According to the forums MSI doesn't have a switch in their BIOS but are suppose to autodetect the card and work.

    Was that awful whine you talked about the video card? It sounds like there is a return in your future.

    As soon as I turn it on, it automatically whines. When I turn it off, it goes from that high pitched whine to silent, like you would always hear the TV's turn off in old cartoons, except just a tad longer
  15. ThePhychoKid said:
    As soon as I turn it on, it automatically whines. When I turn it off, it goes from that high pitched whine to silent, like you would always hear the TV's turn off in old cartoons, except just a tad longer


    That just does not sound right. Return it.
  16. jnkweaver said:
    That just does not sound right. Return it.

    thank you, I'll do that and order another one.
  17. ThePhychoKid said:
    thank you, I'll do that and order another one.


    Is there a reason you are buying such an outdated card? PSU restriction?
  18. jnkweaver said:
    Is there a reason you are buying such an outdated card? PSU restriction?

    I was going to buy a 650Ti, but I don't have the money for it and I found the HD5850 for cheap, so I expected something to be up with it, but it's within the 30-day money back guarentee, so no worries on that end. If you have any reccomendations for a similar card for sub-$120, I'd be glad to hear it.
  19. ThePhychoKid said:
    I was going to buy a 650Ti, but I don't have the money for it and I found the HD5850 for cheap, so I expected something to be up with it, but it's within the 30-day money back guarentee, so no worries on that end. If you have any reccomendations for a similar card for sub-$120, I'd be glad to hear it.


    In the states can get a hd 7750 2Gb card for $80-90 and a Corsair 500W builder series power supply for $40 (after the $20 rebate). I would suggest both. You can try the 7750 on your 300W supply but the big builders aren't known for using the best power supplies.
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