How do i troubleshoot the blackscreen

My laptop screen it starts well and it gives me an option to type my password but afterwards the screen become black whereby you can't see icons only a mouse pointer i even tried to repair but no luck. hp g62 that is the model
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More about troubleshoot blackscreen
  1. Since you are having problem with graphic display follow these steps

    => Go to safe mode and uninstall the Graphic drivers
    => restart the laptop and install GMA drivers from the intel CD
    => If the display is still not responding then the problem must be with the OS due to some corrupt Win32 files and you will have to contact Microsoft for a new licence copy

    Good luck
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