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HELP troubleshoot lost connection via Router

Last response: in Home Theatre Legacy
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Anonymous
August 22, 2005 2:39:28 AM

Archived from groups: alt.video.ptv.replaytv (More info?)

My ReplayTV is connected via Ethernet (no land line available) and has
been working problem for months. After returning from vacation I found
the ReplayTV screen showing the "one moment please" screen (the one
when the system starts up and trying to connect to the service.
Probably due to power loss) After un-plugging and re-plugging the RTV,
I was able to get to the screen asking me to choose what I wanted to
do. All my recorded programs were there. Under Menu, there was a
system message which advised that a connection to the service was not
made since August 1st. I went into the network settings and everything
looked ok. Cables were okay too but the TRV still was unable to
connect to the service. When I went into the Router's setup menu (SMC
Barricade G - SMC2804WBR) I noticed that the RTV was no longer listed
as a device using the router (both my Tivo's and Laptop's MAC address
and ID's were visible). I released and renewed the connection but the
RTV still did not show up.
Any advise or suggestions would be appreciated. I am able to manually
record programs but obviously, I am unable to view and of the daily
program schedules.
Thanks in advance
Arawak
Anonymous
August 22, 2005 2:15:24 PM

Archived from groups: alt.video.ptv.replaytv (More info?)

On Sun, 21 Aug 2005 22:39:28 -0700, Arawak <fake.address@hotmail.com>
wrote:

>My ReplayTV is connected via Ethernet (no land line available) and has
>been working problem for months. After returning from vacation I found
>the ReplayTV screen showing the "one moment please" screen (the one
>when the system starts up and trying to connect to the service.
>Probably due to power loss) After un-plugging and re-plugging the RTV,
>I was able to get to the screen asking me to choose what I wanted to
>do. All my recorded programs were there. Under Menu, there was a
>system message which advised that a connection to the service was not
>made since August 1st. I went into the network settings and everything
>looked ok. Cables were okay too but the TRV still was unable to
>connect to the service. When I went into the Router's setup menu (SMC
>Barricade G - SMC2804WBR) I noticed that the RTV was no longer listed
>as a device using the router (both my Tivo's and Laptop's MAC address
>and ID's were visible). I released and renewed the connection but the
>RTV still did not show up.

Are you sure your RTV is still physically connected to the router?
Most ethernet devices have connections LEDs (the RTV has them in back,
next to the ethernet connector), but people seem to be ignoring them.

There's always the possibility a rat got in and chewed the cable.

You could also make sure the RTV is still set up to use DHCP. If it
still doesn't work, how about giving it a static IP?

Try PING from a networked computer.

>Any advise or suggestions would be appreciated. I am able to manually
>record programs but obviously, I am unable to view and of the daily
>program schedules.
>Thanks in advance
>Arawak
--
Mark Lloyd
has a Replay 5xxx
http://notstupid.laughingsquid.com

"The idea that there is an invisible being who
created and still runs this old universe is so
childish, so obviously contrived, that it is hard to
believe anyone with even a modicum of education can
still fall for that scam."
Anonymous
August 24, 2005 9:56:24 AM

Archived from groups: alt.video.ptv.replaytv (More info?)

On Mon, 22 Aug 2005 10:15:24 -0500, Mark Lloyd
<mlloyd@5xxxmail.com5xxx> wrote:

>On Sun, 21 Aug 2005 22:39:28 -0700, Arawak <fake.address@hotmail.com>
>wrote:
>
>>My ReplayTV is connected via Ethernet (no land line available) and has
>>been working problem for months. After returning from vacation I found
>>the ReplayTV screen showing the "one moment please" screen (the one
>>when the system starts up and trying to connect to the service.
>>Probably due to power loss) After un-plugging and re-plugging the RTV,
>>I was able to get to the screen asking me to choose what I wanted to
>>do. All my recorded programs were there. Under Menu, there was a
>>system message which advised that a connection to the service was not
>>made since August 1st. I went into the network settings and everything
>>looked ok. Cables were okay too but the TRV still was unable to
>>connect to the service. When I went into the Router's setup menu (SMC
>>Barricade G - SMC2804WBR) I noticed that the RTV was no longer listed
>>as a device using the router (both my Tivo's and Laptop's MAC address
>>and ID's were visible). I released and renewed the connection but the
>>RTV still did not show up.
>
>Are you sure your RTV is still physically connected to the router?
>Most ethernet devices have connections LEDs (the RTV has them in back,
>next to the ethernet connector), but people seem to be ignoring them.
>
>There's always the possibility a rat got in and chewed the cable.
>
>You could also make sure the RTV is still set up to use DHCP. If it
>still doesn't work, how about giving it a static IP?
>
>Try PING from a networked computer.
>
>>Any advise or suggestions would be appreciated. I am able to manually
>>record programs but obviously, I am unable to view and of the daily
>>program schedules.
>>Thanks in advance
>>Arawak
That did the tric. The ethernet cable was probably damaged. I replaced
it and I'm now back in business. Thanks for the suggestion about
checking the LED on the back.
Cheers,
Arawak
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