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Error message on my computer when I start

Last response: in Windows 7
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March 27, 2012 3:15:52 PM

Hi, I have a problem with my Dell computer each time I start I get this error information underneath and my computer shuts down. I restart it again and after it works fine :

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 0000000000000000

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF80002AE5525

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\032712-45427-01.dmp

C:\Users\Serge\AppData\Local\Temp\WER-97563-0.sysdata.xml

I tried to look for these files on my hard drive but I can't find them...



Thanks for your help.


Serge
March 27, 2012 3:32:33 PM

ok....
have you installed something software or hardware, updated drivers? if un-install them and then do some hardware checks eg memtest96 ect ect.
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