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Why do I keep getting blue screen??

Last response: in Windows 7
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March 27, 2012 5:42:05 PM

What is the problem causing me to get Blue Screen???? I've been getting this for over 6 months now! I still cant figure out the problem. It happens at random at least once a day up to three times a day.

Its not software related because ive also restored my computer twice over the 6 months for other reasons. Also the blue screen report is a little different every time.

A lot of the times it happens when ever i click something. Like ill be playing Battlefield 3 and ill hit "respawn" and then it crashes.

Here are my specs:
-AMD Phemon II X4 970 Processor 3.5 GHz
-AMD Radeon HD 6870
-ASUS M4A78LT-M Motherboard
-G.Skill DDR3-1600 (6 gig.)
-Windows 7 Pro. 64bit

I have several examples of the actual blue screen below:

Example 1:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFF8A00E03DF00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022512-18189-01.dmp
C:\Users\Kenny\AppData\Local\Temp\WER-46800-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Example 2:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000780709
BCP4: FFFFF8A0110BCE70
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032712-18735-01.dmp
C:\Users\Kenny\AppData\Local\Temp\WER-50622-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Example 3:
http://img801.imageshack.us/img801/5366/imag0106sp.jpg

Example 4:
http://img94.imageshack.us/img94/3162/imag0101dm.jpg

Thanks for all the help,
Kenny

More about : blue screen

a b $ Windows 7
March 27, 2012 5:55:23 PM

BSOD can be caused by bad drivers, failing RAM, overheating
boot the computer in safe mode and see if you are still getting the bsod
you can download memtest to check your RAM for bad sectors
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a b $ Windows 7
March 27, 2012 5:58:49 PM

Sounds like a ram issue, probably your settings.

6GB? That's an odd number for a dual channel configuration, you should be running LIKE sticks in PAIRS.
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Related resources
March 27, 2012 6:20:06 PM

geekapproved said:
Sounds like a ram issue, probably your settings.

6GB? That's an odd number for a dual channel configuration, you should be running LIKE sticks in PAIRS.

I have three 2 gig sticks, and how can i check or fix it?
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March 27, 2012 6:56:13 PM

Albake21 said:
I have three 2 gig sticks, and how can i check or fix it?

Try Windows Memory Diagnostic to test it. It is easy and free. Download the file from Microsoft, run the .exe and select the option to create a disc ISO file. Use your burner software to burn the .iso to a CD, then boot to the disc, change it to run the extended tests (Press 't' after the disc loads) and let the tests run overnight or while at work. When you get up/back it should have finished several passes. If it says no errors were found then the problem is likely not your memory.

If the diagnostic finds errors then you can try reseating your RAM and running it again. If there are still errors then try testing the sticks one at a time in the same RAM slot. If all sticks come out clean (or all dirty) then try running them again individually with the sticks in a different RAM slot. If your results change then the problem could be one of the RAM slots on your motherboard.
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a b $ Windows 7
March 27, 2012 7:13:38 PM

i would download the latest video drivers
what antivirus are u using? avg?
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March 28, 2012 3:24:29 AM

the great randini said:
i would download the latest video drivers
what antivirus are u using? avg?

I use Microsoft security essentials and trust me ive tried that.
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March 28, 2012 7:13:49 AM

The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did.

1) Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the BSOD:

Startup using Last Known Good Configuration to undo recent registry and driver changes.
Use System Restore to undo recent system changes.
Roll Back device driver to version prior to your driver update.

2) Scan your computer for viruses. Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.

3) Update drivers for your hardware. Most Blue Screens of Death are hardware or driver related so updated drivers could fix the cause of the STOP error.

4) Return hardware settings to default in Device Manager. Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default.

Non-default hardware settings have been known to cause a Blue Screen of Death.

5) Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.
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a b $ Windows 7
March 28, 2012 2:20:08 PM

Albake21 said:
I have three 2 gig sticks, and how can i check or fix it?


My point is your running a dual channel motherboard, which means your supposed to use sticks in pairs, not in threes. This hurts your performance because you are only running in single channel mode by using a 3 stick kit designed for Intel X58 motherboards, not AMD systems.

I'm just telling you your hurting your performance that way, it in no way will fix the problem your having though.

Just the fact that your not even running the correct ram configuration (which is explained in your motherboard manual by the way), I have doubts that the ram is even set up correctly in your bios. BSOD's are almost always memory or power supply.

The fact that you failed to mention your power supply, but listed your other specs, and it's the most important component of your computer, is kind of scary. How old is it and what is the make/model?
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