Integrated Card running instead of GTX 560M

I have been having a problem with my Geforce 1.5gb GTX 560M laptop card not running for games (or just about anything). The integrated card has been being used instead (I call tell because TERA and GW2 auto detect lowest possible setting, and i get a framerate of like <15 even when i run with those low settings.

I have tried going into the nvidia control panel and modifying the global and program settings to use the high performance card, and adjusted the power settings (literally i spent hours and hours in here).

I called customer support and I tried the 'Nvidia Inspector' and tried using their suggested settings, but it still doesn't work.

In my device manager both graphics cards are recognized and enabled. When i disable the integrated one, the screen blanks out, and after restart it didnt default to the nvidia card.... just some unknown 'monitor' setting with super poor resolution.

At every step i was running multiple different GPU %usage programs and it was flatlined at 0% the entire time.

I thought of somehow taking the graphics card out, and reinstalling the whole graphics card (hardware and software) but this is my first laptop and I have no idea what im doing.

I am pretty much at the end of my rope with this problem and i payed good money for this system last year for it to just underperform. If anyone has an idea what to do next that would be appreciated.