Black screen/game screen freeze, still running

Hello, I am experiencing a REALLY REALLY annoying problem with my GPU (I think)...

Pretty much for some of the games I play, all of the sudden my game screen just freezes but it doesn't crash. I can still hear sounds, I can still click buttons, it's like the game is still working in the background BUT my game screen is frozen (or it turns back if I Alt-tab). This happens to the following games I play:

Call of duty: Black ops 2 (rare)
Battlefield 3 (common)
Sleeping Dogs (very common)

It happens at a really random time, some happen faster than others though. In the end I have to close and restart my game.

The GPU that I have is Powercolor AMD Radeon 6850. My catalyst is 13.1. My OS is Win 7. My CPU is AMD Phenom 2 955 BE at 3.5.

Is anyone else experiencing this problem? Thank you.
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More about black screen game screen freeze running
  1. Click Start, Click Control Panel, Click ( in power options) Choose a Power Plan
    Check the Box that says "high performance"
    Click "change plan settings"
    Turn off display: set to NEVER
    Put the computer to sleep: set to NEVER
    Click: Change advanced plan settings
    Select "high performance" from the drop down menu
    Scroll down the list: Click on the + signs to expand the choices for each item on the list.
    Require a password on wake up: set to NO
    Hard disk: turn off the hard disk: set to NEVER
    Wireless adapter settings:
    Sleep: set to NEVER
    Allow Hybrid sleep: set to NEVER
    Hibernate after: set to NEVER
    Allow wake timers: set to disable
    USB settings:
    USB selective suspend setting: set to NEVER
    Power Buttons and lid:
    Power button action: Setting: set to shut down
    Sleep Button Action: set to: do nothing
    PCI Express:
    Link State Power Management, Setting: OFF
    Processor Power Management:
    System Cooling Policy: setting: Active
    Display
    Turn off display after: setting: NEVER
    Multimedia Settings:
    When Sharing Media: Setting: Prevent idling to sleep
    When Playing Video: Setting: Optimize Video
    Click APPLY
    Click OK

    Go into the power profiles,
    set standby, hibernate and sleep to OFF
    leave the monitor standby ON, that's OK (maybe not, try OFF)
    Set the Hard Drive standby to NEVER
    Set system Performance to MAXIMUM, not "quiet mode."

    Open the bios set up and make sure "cool and quiet" is OFF. (AMD)
    If there is a power saver or a "quiet mode" in the bios, shut it off...
    There may be a performance setting in the bios setup you have...make sure it's cranked up to max.
    in the bios, see that the allocation for video, if available, is maxed.

    Now open the hardware manager profiles...
    click start
    click computer
    click system properties
    click device manager
    double click on mice and other pointing devices
    right click on HID compliant mouse
    left click on properties
    click on the power management tab
    UN-check the box that says: "allow the computer to turn off this device to save power." (there is now NO check mark in this box)
    click OK

    Now repeat this procedure for all mice, monitors, keyboards, and ALL USB ports on the device manager list.

    You must open ALL the devices one at a time, as above, and turn off the power saver, for each device.
  2. I tried that... it still doesn't work...
  3. having simmilar problems with my sapphire hd 7970 OC. I also play league of legends and I get random artefacts on the screen. also when I play Dark (another game) the game has the exact behaviour described by you: screen freeze/ black screen and then it unfreezes if I alt+tab. I did some snooping around and I found out that in my case it may be that I have faulty video RAM. To test for that run furmark and see if your system is stable. If that's the case then your GPU is intact.

    To test your VRAM (video card RAM) you have to download a program named "memtestcl" and use it to test your vram. it has a readme coming with it which will explain everything you need to know (including how to use it). good luck!

    Mine has >1.000.000 (more than 1 million errors) after the first 1 minute test :D! (in the process of sending it back now)
  4. Experiencing the same problem, but to me it happens very rarely. I've run memtest86+ and Prime95, both tests show no errors. And in steam games sometimes my screen blinks, only in steam games. I've tried non steam games and there is no blink to be found. Can anyone help? And I have not yet experienced screen freezes in non-steam games.
  5. chefteddyfisher said:
    Experiencing the same problem, but to me it happens very rarely. I've run memtest86+ and Prime95, both tests show no errors. And in steam games sometimes my screen blinks, only in steam games. I've tried non steam games and there is no blink to be found. Can anyone help? And I have not yet experienced screen freezes in non-steam games.


    The general thing is compatibility. Many (and I mean roughly 70-80%) of all game devs make games with an Nvidia graphic card in mind. Running those games on an AMD GPU causes some misbehavior. AMD tries to cope with this by releasing drivers really often and thus making its GPU more flexible. Also some game devs offer "entry-level"support for AMD graphic cards; and so you see don't see glitches that often.

    TL DR: AMD is not popular among game makers. AMD can run the games but glitches (such as screen tear, black screen) will appear from time to time. The graphic card is not at fault and it is not and will not be damaged by these glitches.
  6. I do experience this problem and currently have no solution for it, but I suppose it is a graphics driver related problem, since I also use an ATI Radeon (6700 Series).
    Do you use a customized profile within Catalyst Control Center?

    To I3lue1: Is this really just a random glitch or is it related to certain settings?
  7. Lamproly said:
    I do experience this problem and currently have no solution for it, but I suppose it is a graphics driver related problem, since I also use an ATI Radeon (6700 Series).
    Do you use a customized profile within Catalyst Control Center?

    To I3lue1: Is this really just a random glitch or is it related to certain settings?


    Random glitch. Whatever settings you will use you will see it; although after catalyst driver version 12 or 13, things cleaned up A LOT! Black screens reduced by half, screen tearing also, FPS dramatically increased in some games (league of legends: from 50 fps to 140 fps; Crysis 3: 50 fps to 70-80 fps).

    Regarding testing VRAM (video RAM): you can't really test them. "MemtestCL" wasn't meat to test AMD cards except for a few models (some 4000's and some 5000's) and if you try to test any other AMD card you will get reports of memory errors even though they're ok due to lack of compatibility of the program.

    Have patience, things will improve! I still support AMD for both CPU and GPU because these compatibility issues will get solved slowly but certainly.
  8. Well its 2016 and I am getting this problem with my R9 290, so 2 years later it hasn't improved at all or has started again.
    Random black screens during game play, then the game comes back... then black screen game... and so on, almost like the driver is restarting all the time or something, or switching to another application automatically although there is not any other application running/appearing, but that's how it looks
  9. DStruct said:
    Well its 2016 and I am getting this problem with my R9 290, so 2 years later it hasn't improved at all or has started again.
    Random black screens during game play, then the game comes back... then black screen game... and so on, almost like the driver is restarting all the time or something, or switching to another application automatically although there is not any other application running/appearing, but that's how it looks

    DUDE
    IM HAVING THE SAME PROBLEM WITH THE SAME GPU
    Did u find a fix ?
  10. dor9100 said:
    DStruct said:
    Well its 2016 and I am getting this problem with my R9 290, so 2 years later it hasn't improved at all or has started again.
    Random black screens during game play, then the game comes back... then black screen game... and so on, almost like the driver is restarting all the time or something, or switching to another application automatically although there is not any other application running/appearing, but that's how it looks

    DUDE
    IM HAVING THE SAME PROBLEM WITH THE SAME GPU
    Did u find a fix ?


    First: try the power settings (above).
    Eliminate a "power saver" issue FIRST.
    This is the most common cause of these problems.
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